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36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Salesperson, Derek, told us they had a Toyota Grand Highlander Nightshade “on the way” and would be delivered the next week. We put a deposit down to “hold” the vehicle that was “in transit.” The next week came and no vehicle was delivered. We had to call for any information and we were told it would be the middle of next month. So we waited until the middle of the next month and still no vehicle. When we called to talk to the salesperson he would put us on hold and never talk to us. We then called to speak with a sales mana... read more
Good job getting the car to the dealership and back on the road. Same day service with a ride.
Stacy always takes care of me and her customer service is top notch! I appreciate her hardwork and dedication.
I’ve been a customer of Jordan Toyota for years. They have always been helpful but recently their service has shifted. The tone of the service department has lifted, the communication has gotten stronger and the staff is more helpful than ever! I never enjoy having to take my car in but this makes it a far more pleasant experience. In a time when we’ve gotten used to accepting less, it’s refreshing to get finally get more!
Business response:
Thank you for your loyal support and kind words! We are constantly striving to elevate our service and it's great to hear that you have noticed the positive shift. It's our pleasure to make your car maintenance experience a pleasant one. We will continue to provide the best service possible. Thank you again!
Jonathan was very helpful, friendly and extremely knowledgeable.. highly recommend. Excellent job and service since my sale.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Toyota of Murfreesboro has always been a pleasure to work with. Great customer service from the dealership!
I recently bought a 2026 Toyota Highlander from Atlantic Toyota in West Islip, and honestly, it was one of the easiest and most enjoyable car-buying experiences I’ve ever had. My salesperson, William Blackwood, was amazing—friendly, patient, and really knew his stuff. He took the time to walk me through every detail, answered all my questions, and never made me feel pressured to make a quick decision. The whole process was straightforward and stress-free, from the price discussion and trade-in to the financing and final deli... read more
John is the best sales person I have ever met. He was super nice, easy to work with, and more than willing to help with any issues we had. He was more than willing to explain everything to us thoroughly, and had no issues explaining or answering any questions we may have had. You can tell he really cares about his job, and the people he works with. We have truly never met someone that made this such an easy experience. This was the easiest and quickest experience I have ever had at a dealership, and it’s all thanks to John’s... read more
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager
Prompt service and friendly staff as well as quality service make this dealership excel. I did not particularly like getting a text as to the condition of the vehicle and the recommended service. I would have rather discussed it with the service writer before I had to accept or decline the additional service.
Business response:
Thank you for your feedback! We understand your preference for discussing service recommendations with our writers and will definitely take that into consideration in the future. Thank you for choosing our dealership and we look forward to serving you again!
Tustin Toyota has a 4.6 star rating with 6,801 reviews.
Tustin Toyota is open now. It will close at 9:00 p.m.
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