This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tustin Toyota
- Car Dealers
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
service department very unhelpful My workorder was 631147. Came in to get my new 4runner rear camera alignment problem fixed. When I purchased the vehicle, the rear camera had a perfect view of the back. It only showed the bumper area and had a nice view of oncoming vehicles coming from the sides. now the camera alignment is off and it is slanted downwards showing the license plate and less of the oncoming vehicles from the sides. What I got from the service department was, "there is nothing we can do, all of our cars are li... read more
service department very unhelpful My workorder was 631147. Came in to get my new 4runner rear camera alignment problem fixed. When I purchased the vehicle, the rear camera had a perfect view of the back. It only showed the bumper area and had a nice view of oncoming vehicles coming from the sides. now the camera alignment is off and it is slanted downwards showing the license plate and less of the oncoming vehicles from the sides. What I got from the service department was, "there is nothing we can do, all of our cars are li... read more
poor service Made an appointment for a Sat 7:30am to check my AC problem. Once at the dealer, their "service consultant" informed me that they couldn't diagnose my AC on Saturdays, but they can do oil-change. He said I had to come back on a "week day". So why making the appointment for AC check if you only do oil change on Saturdays? Or is it because my Avalon is under warranty? Disappointed by poor service (or lack of). If you want to watch TV or have a subway sandwich inside dealership, then go to Tustin Toyota. If you nee... read more
poor service Made an appointment for a Sat 7:30am to check my AC problem. Once at the dealer, their "service consultant" informed me that they couldn't diagnose my AC on Saturdays, but they can do oil-change. He said I had to come back on a "week day". So why making the appointment for AC check if you only do oil change on Saturdays? Or is it because my Avalon is under warranty? Disappointed by poor service (or lack of). If you want to watch TV or have a subway sandwich inside dealership, then go to Tustin Toyota. If you nee... read more
Used Car Department - Sales Managers This experience was a huge disappointment. I purchased a car from this dealership in 2012 AND service ALL my Toyota and Lexus vehicles with them in the past five years. I was a patron of this dealership. I've purchased many cars through the years and have experience buying vehicles. I also worked in the auto industry as well. So I am not an ignorant, disgruntled "shopper" off the street. I am a buyer and don't like to waste mine or the dealerships time. This review is for the Sales Manage... read more
Used Car Department - Sales Managers This experience was a huge disappointment. I purchased a car from this dealership in 2012 AND service ALL my Toyota and Lexus vehicles with them in the past five years. I was a patron of this dealership. I've purchased many cars through the years and have experience buying vehicles. I also worked in the auto industry as well. So I am not an ignorant, disgruntled "shopper" off the street. I am a buyer and don't like to waste mine or the dealerships time. This review is for the Sales Manage... read more
Bad experience and regret my purchase. I regret my purchase and wish I had gone to Carmax or some other more reputable dealership with a better customer service track record in my area. The salesman and Finance Manager I dealt with were not friendly and turn away any opportunity to negotiate a better price and stiffed me with a significantly high loan on a used car -- I could've just bought a new one instead. And after looking at my sales contract, I feel I got cheated and wish I had purchased the 2-day cancellation contract... read more
Bad experience and regret my purchase. I regret my purchase and wish I had gone to Carmax or some other more reputable dealership with a better customer service track record in my area. The salesman and Finance Manager I dealt with were not friendly and turn away any opportunity to negotiate a better price and stiffed me with a significantly high loan on a used car -- I could've just bought a new one instead. And after looking at my sales contract, I feel I got cheated and wish I had purchased the 2-day cancellation contract... read more
A good experience New car purchase review. I had a very good experience with Adrian Romero and Robert at Tustin Toyota. I went into Longo and Claremont Toyota looking for a 2014.5 Camry SE and came out with horrible experiences . Longo floor salesman could not even beat their own internet sales price. I also got online quotes through many dealership websites in so cal before discovering this dealership. I filled out a form and got pricing back from Adrian Romero from the internet fleet. I sent him a couple replies explaining... read more
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 6,670 reviews.
When is Tustin Toyota open?
Tustin Toyota is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com