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Tustin Toyota
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Unfriendly prices for parts and service Tustin Toyota should not have to gouge customers on the price of ordinary parts. This is a giant operation--in new, used, parts and service. You would think that good customer service and satisfaction would argue against charging nearly $400 for a spare Toyota Key and "keyless entry" key fob. Here are the "highway robbery" numbers. Spare key for Toyota 4Runner $21. Key fob transmitter $90. Total of $111 for the Parts Department. BUT WAIT...BOTH NEED TO BE "PROGRAMMED" BY THE SERVICE DE... read more
Unfriendly prices for parts and service Tustin Toyota should not have to gouge customers on the price of ordinary parts. This is a giant operation--in new, used, parts and service. You would think that good customer service and satisfaction would argue against charging nearly $400 for a spare Toyota Key and "keyless entry" key fob. Here are the "highway robbery" numbers. Spare key for Toyota 4Runner $21. Key fob transmitter $90. Total of $111 for the Parts Department. BUT WAIT...BOTH NEED TO BE "PROGRAMMED" BY THE SERVICE DE... read more
I pull out my hair every time. Let’s start off what will be a he start of your experience... 1st you have an appointment for a specific time and when you roll up the drive way you wait in a trail of cars to the valet which sometimes goes fast and sometimes not. Once you get to the valet they direct you to a lane. 2nd is your lane wait experience. This drives me up the wall. You have service representatives walking all over but it takes up to 20 minutes to get somebody to help you. So far on average at this point you’ve alrea... read more
I pull out my hair every time. Let’s start off what will be a he start of your experience... 1st you have an appointment for a specific time and when you roll up the drive way you wait in a trail of cars to the valet which sometimes goes fast and sometimes not. Once you get to the valet they direct you to a lane. 2nd is your lane wait experience. This drives me up the wall. You have service representatives walking all over but it takes up to 20 minutes to get somebody to help you. So far on average at this point you’ve alrea... read more
Pretty Bad Inadequate replacement of parts meant I had to return for more costly repairs. Also had vehicle damage which wasn't observed immediately. The service experience has dropped dramatically perhaps reflected in a recent high turnover of their service managers means I'm looking elsewhere for service.
Pretty Bad Inadequate replacement of parts meant I had to return for more costly repairs. Also had vehicle damage which wasn't observed immediately. The service experience has dropped dramatically perhaps reflected in a recent high turnover of their service managers means I'm looking elsewhere for service.
New Car Purchase, HAPPY, HAPPY, HAPPY! Today I purchased my third new car since 2014 from Tustin Toyota. That pretty much says a lot. but not everything. It’s not just that Toyota continues to produce cutting edge vehicles, it is the people that work at Tustin Toyota that make it happen. Today Casey Troncoso, one of their lead salesmen, put me into a 2018 Toyota Camry, taking my 2017 Corolla in as trade and lettingvme walk out with no out of pocket expenses. That is unheard of. But because I’ve developed a relationship with ... read more
New Car Purchase, HAPPY, HAPPY, HAPPY! Today I purchased my third new car since 2014 from Tustin Toyota. That pretty much says a lot. but not everything. It’s not just that Toyota continues to produce cutting edge vehicles, it is the people that work at Tustin Toyota that make it happen. Today Casey Troncoso, one of their lead salesmen, put me into a 2018 Toyota Camry, taking my 2017 Corolla in as trade and lettingvme walk out with no out of pocket expenses. That is unheard of. But because I’ve developed a relationship with ... read more
Mario Arellano Mario Arrelano Has helped my family for over 15 yrs. Today I came in and got brand new seqoia hazzel free. Thanks Mario will be coming back for the landcruiser. Also Anthony Pitassi very helpfull and informative with protection plans and financing.
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 7,134 reviews.
When is Tustin Toyota open?
Tustin Toyota is closed now. It will open at 10:00 a.m.
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