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5801 McFarland Blvd E, Tuscaloosa, AL, 35405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
5 stars to the maintenance department at Tuscaloosa Ford. Our story….while heading from Northport to Chicago, we had truck problems and limped our way to Tuscaloosa Ford. It was 8am and from the time we pulled into the service department we received nothing but top notch treatment. We lucked out and they had the part we needed (throttle body) to get our 2015 F150 truck up and running. Not only did they get us in right away, they also provided us a ride to a Cracker Barrel so we could get breakfast and to kill some time. The ... read more
Well Nick lied his manager was in with him in a meeting sean . And he lied as well been having a misfire issue that were taking to another dealer . He said we can only do what ford allows . Well thats a lie . They pulled vin number on my my vehicle and as of sept 17, 2025 they do not jave a report of this vehicle . Having a misfire issue so not only nick peters lied so did Sean the Manager of dealership . Id advise not to buy From Tuscaloosa 5 star ford . They told me the air filter was dirty ahain not true . I took truck to... read more
They charge you extra for using a credit card. I won't be back to their dealership ever again. I changed my last review after they lost my truck during an oil change. They called me and asked me to change it in exchange for some free oil changes. I never received the free oil changes which doesn't surprise me. Undoubtedly the worst Ford service department I have ever dealt with.
I just wanted to brag on Townsend Ford's employees...they were very friendly and very helpful!!! I will definitely be back to do business again, thank y'all so much!!
Tuscaloosa Ford has a 4.5 star rating with 3,009 reviews.
Tuscaloosa Ford is open now. It will close at 7:00 p.m.
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