Turner Auto Care's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Turner Auto Care

4.8

About this business

We are a family owned and operated auto repair shop that has been serving the Rochester, NY area for over 50 years. “We” are Scott and Vicki Bartlett. Scott partnered with Robert Turner from 2011-2014. After spending 25 years as a mechanic at local dealerships, he wanted to run a shop the way he thought it should be run. Robert and Turner Auto held the same core beliefs and values that he did. Honesty and Integrity being the cornerstones. Robert retired in 2014 and moved out of the area. After spending 20+ years ... read more

Location details

1411 Empire Blvd, Webster, NY, 14580, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
FriClosed
SatClosed
SunClosed
4.8229 reviews
Select a rating
Kelly Golden-Fitch's profile image
Kelly Golden-Fitch 
recommend  Recommended
4 years ago

Turner’s provides an honest assessment of your vehicle. They sent me a text with a link to all the details of what’s running great, what you can deal with later and what needs to be dealt with now. Pictures are included. This was helpful to me so I can see firsthand what repairs need to be made. The repairs were complete and done efficiently. Scott and Vicky are authentic people running a trustworthy business. I highly recommend them. 

MaryHelen Collins's profile image
MaryHelen Collins 
5 years ago

Scott always takes care of me. Today I had a headlight burnout that was just replaced last month. I took it in and he gladly fixed it under warranty. No charge at all. Couldn't have been nicer or more helpful. 

Tom Cosola's profile image
Tom Cosola 
5 years ago

Unbelievable job on my Charger Scat Pack. Did a mid muffler delete today and it sounds amazing. Short notice, extremely accommodating, fantastic service. I absolutely recommend Scott’s shop to everyone. Wife is having the brakes done this week. Fantastic local shop with big box results. He’s wrenching and running the show. Love Turner Auto!!!!! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️⭐️ 

Kathy Price Ratcliffe's profile image
Kathy Price Ratcliffe 
5 years ago

Great personal service. Very knowledgeable. Wonderful company. Highly recommend. 

Jennifer Christianson's profile image
Jennifer Christianson 
recommend  Recommended
6 years ago

Excellent business! Always pleased with my visits there. Honest employees with fair prices. I don’t have anything negative to say! 

Cindi Hare's profile image
Cindi Hare 
6 years ago

Just had extensive work done on our 65 Corvette. Couldn't be more satisfied. Many of the parts needed took a lot of research to locate....the car is 53 years old but they found the parts and completed the job. Never worry about their honesty and commitment to providing the best service. They can fix them all, old or new. 

Peter Fountain's profile image
Peter Fountain 
6 years ago

Scott has helped me out of a jam countless times, most recently when my AC went out during a heat wave. He worked really hard to get repairs done under a tight deadline before I went out of town. Scott always delivers what he promises, and I trust his work completely. 

Rob Dandrea's profile image
Rob Dandrea 
8 years ago

I feel like I've got a new car after Turner was done with it! A 164,000 mile new car :) Thanks guys!! 

Business response:

Thank you Rob! I appreciate your business and will earn it every time you come in! 

Christina Uliana's profile image
Christina Uliana 
8 years ago

Scott is genuinely such a nice person, and very honest, and fair. Came here when I needed a photo inspection, and have never gone anywhere since when I need anything. I will always recommend Turner :) 

Business response:

Thank you Christina. My customers really do mean everything to me. Without them I have nothing and I'm glad to count you among them! And it takes one to know one. 

Frequently asked questions about Turner Auto Care

How is Turner Auto Care rated?

Turner Auto Care has a 4.8 star rating with 229 reviews. 

When is Turner Auto Care open?

Turner Auto Care is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com