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7283 W Henrietta Rd, Rush, NY, 14543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Gene at tuff trucks was excellent. They had a rare truck I really wanted so I put a deposit down while making travel arrangements and acquiring financing. Unfortunately it didn't go as planned on my end. Gene refunded my deposit in full and thanked me for my consideration. These days that type of square dealing is becoming increasingly hard to find. If you are looking for a great and fair deal on top notch trucks/cars with honest people this is your place.
Very good communications.
Excellent communication and extremely helpful
What a great bunch of guys ,they contacted me quick,got me approved for a ,2011 truck but I chose not to take on a payment ,no fault of there's that my credit is subpar ,just didn't want to start off over my head
They have been great so far looked and test drove at trucks but haven't got one yet. Frank is very nice and answers question without a hard sell.
Vehicles listed as trim packages that they are not. Vehicles that “might” pass inspection. They want you to buy it and then they will look at it and fix things they deem needed. They will not sell you a car that they are 100% confident in. They rely on you figuring it out. Even at that, they will offer to fix issues on a car you haven’t purchased yet and roll the cost into your financing ?! First time car buyers beware, this is not how a car buying experience should be.
Business response:
Hi Matt, So sorry for your experience at our dealership.The system that we use to list our inventory is an auto decoder, so when we put the Vehicle Identification Number in the system, occasionally it will auto populate base models or incorrect model information.We try to make sure the info is correct, but sometimes it slips by.If you ever notice one that is incorrect, please feel free to reach out to us to correct it.Also, as our sales team explains to each customer, not every vehicle on the lot has had a chance to go throu... read more
Everyone was great and very helpful
Very responsive and helpful. I set up an appt to see a truck, but ended up cancelling. They were very understanding.
Straight forward
Tuf Trucks has a 3.8 star rating with 255 reviews.
Tuf Trucks is open now. It will close at 6:00 p.m.
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