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Tropical Smoothie Cafe
- Juice Bars & Smoothies
- Orem, UT
About this business
Tropical Smoothie Cafe's menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better. Our toasted wraps, sandwiches, flatbreads and bowls are made fresh with quality meats and cheeses, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe exper... read more
Location details
1167 S State St, Orem, UT, 84097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
. They suck. This is the second time they didn’t deliver my food and it’s been a hassle trying to get someone competent on the phone to issue a refund. Completely ridiculous.
Business response:
We want to apologize for your missing deliveries, Sara, and appreciate your bringing this to our attention. Would you please provide us with more details at https://www.tropicalsmoothiecafe.com/contact/ so we can find out why your orders weren’t delivered and make this right for you? Thank you.
Business response:
We'd want to apologize for the experience you had at our cafe, Holly. Would you please send us a private message with your phone number? We'll have our Director of Operations reach out to you personally. Thank you.
Waited over 15 minutes to get our smoothies from the drive through today and employee hands them to me with out a lid. I asked for one and he stated they did not have any! Kind of frustrated. How am I supposed to keep them from spilling etc if something happens while driving.... the employee just looked at me and said have a good day.
This is literally the worst smoothie location I've ever been to. After waiting in line for 20 minutes we finally got up to order, after two minutes of waiting there they told us to wait, we literally waited for 20 more minutes while they literally helped every single car ahead of us and the the drive through window was clear. They still didn't take our order. We had to ask miltiple times if anyone was there. They FINALLY too our order and we drove up to the window. Well, after sitting there for TEN MORE minutes without so mu... read more
Business response:
Hi Sarah. We are sorry to hear about the recent experience you had at our cafe. We would like to reach out to you to make things right. Would you please send us a private message with your phone number? Our manager will contact you directly. Thank you.
Now I don't usually post reviews, but I walked into the restrooms and they were immaculate. They were so clean that I felt welcomed to do my duty..I took my time knowing the employee took their time to make this possible for me.. But the smoothies were alright, kinda makes me believe that the smoothie was the reason for me rush to the men's room.. Thanks for reading�
I absolutely love the smoothies, however this morning I had to wait over 15 minutes in the drive thru for ONE smoothie. Unfortunately, that will be the last time I stop here for a "quick breakfast". Very disappointed
Business response:
Hi Melanie. We are very sorry to hear of the experience you had at our cafe this morning. Would you please private message us your phone number? We will have our manager Brette contact you to find out what went wrong and what we can do to make it right. Thank you.
In a time when our food is overly processed and for the most part not even fit for consumption this place is a breath of fresh air. Sure, the service isn't as speedy as we've come to expect from the likes of poisonous fast food joints like McDonald's who serve total trash, but real, fresh food and drinks take time to prepare. This place serves REAL, FRESH FOOD AND REAL, FRESH SMOOTHIES and everything I've ever ordered has tasted DIVINE. Awesome place. You HAVE to try it!!!!
Business response:
Hi Dan! We really appreciate the 5-stars and awesome review. We truly value the kind words. Thanks! :D
Always have great smoothies and sandwiches but they always have lousy service. 15+ minutes in the drive through every time I've go.
Business response:
Hi Dylan. We are very sorry to hear of the recent experience you had at our cafe. Would you please private message us your phone number? We will have our manager contact you to find out what went wrong and what we can do to make it right. Thank you.
Business response:
Thanks, Tricia! :D
Frequently asked questions about Tropical Smoothie Cafe
How is Tropical Smoothie Cafe rated?
Tropical Smoothie Cafe has a 3.9 star rating with 636 reviews.
When is Tropical Smoothie Cafe open?
Tropical Smoothie Cafe is open now. It will close at 6:00 p.m.
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