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TriStar Skyline Medical Center
- Nashville, TN
About this business
TriStar Skyline Medical Center is Tennessee’s first comprehensive stroke center as well as an ACS Verified Level II Trauma Center and an Accredited Chest Pain Center with PCI. A leading provider of emergency care, we offer medical and surgical programs, including heart and vascular, oncology, orthopedics/spine and accredited rehabilitation. We also provide behavioral health services at our TriStar Skyline Madison Campus. Please call us if you have any questions that are not addressed on our website.
Location details
3441 Dickerson Pike, Nashville, TN, 37207, United States
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Discharging a homeless uninsured patient with a pelvis fracture back to West Tennessee! That’s a 2-3 hour ride in a car, if there’s no I-40 construction! Where is your compassion and humanity???? Does your hospital not have social services???
Business response:
Jennifer, thank you for reaching out. We would like to learn more about your visit so we have an opportunity to improve where it is needed. Please contact our Quality Department at 615-769-7266 at your earliest convenience.
RecommendedI work for a tristar hospital, but God forgive me for taking my 67 year old girlfriend to Sky line! 5 hours in a hot holding room on a gurney with no pillows. She had to threaten to pull out her tubes to finally get a drink of water! If you can't give quality care in a timely manner please send Gwen Warren to CENTENNIAL NOW! 😡
Many of the Tri Star hospitals have their Covid visitation policy online, some vary, Skyline does not. My father is at Skyline, I flew 1600 miles to see him, he is in a regular room. I was told I cant because the rule is one visitor for the duration of the visit. Where is this posted? I appreciate Covid concerns and screening, but Skyline today lost all the respect I had for it. Other locations in Nashville allow for some exceptions or more than one visitor during a duration of stay.
Business response:
Thank you for reaching out and bringing this matter to our attention. We are sorry to hear about the communication and visitation issues you experienced. Please give us a call at 615-769-7266 so that we can speak about this further. Thank you.
You have an ER nurse that deserves all the accolades you can bestow on him. Alex exceeded our expectations by providing excellent care during an emergency on 2/23/21 and doing so with calmness, kindness, and humor. We were impressed with his knowledge, dedication, and compassion. The rest of the staff was also wonderful, but Alex really stood out as an exceptional part of the team.
Business response:
Thank you for your review. We value our outstanding team members at Skyline and will pass along the compliment to Alex and the ER team. We are glad that you received such great care during a difficult time.
THIS PLACE LOCKS UP PEOPLE LIKE MY DAUGHTER WHO WENT TO THEM FOR MENTAL HELP!!!! THATS MOT HELP THATS MORE ADDED ON TRAUMA TO A 6 MONTH PREGNANT YOUNG WOMAN. I WOULD NOT EVER RECOMMEND THIS HOSPITAL FOR NOTHING BUT SOMEONES GRAVE YOU ARE A DESPICABLE PLACE AND NOTHING BUT A DISGRACE!!!! YEAH I SAID IT AND MADE IT PYBLIC TOO!!! PEOPLE OUT THERE --->DO NOT GO TO THIS SO CALLED HOSPITAL UNLESS YOU NEVER WANT TO LEAVE!!!!! #LAWSUIT
Business response:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to quality department at 615-769-7266, and we will follow up as soon as possible. Thank you.
I can’t say enough good things about this hospital. My mom just came home from a 3 weeks stay. She had Covid and the dr and nurses were so good to her. These health care professionals deserve stars in their crown. Thank you! Thank you! Thank you! From the bottom of my heart for bringing my momma back to me.
My Mother-in-law is 90, and in great health. She experienced pain down her left arm into her fingers and into her breast area. Her son took her to the ER there due to the severity of symptoms. She WAITED for 2 hours before being seen. Then overnight ....now it is approaching noon *the following day.....and still NO doctors. This is totally unacceptable. I will be taking this to someone else. I tried to call and keep being moved around to leave a message.
No insurance no care was gonna do test but no insurance they sent him home with a brain injury
Business response:
We take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department, and they would like to speak with you personally. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
Frequently asked questions about TriStar Skyline Medical Center
How is TriStar Skyline Medical Center rated?
TriStar Skyline Medical Center has a 3.9 star rating with 3,024 reviews.
When is TriStar Skyline Medical Center open?
TriStar Skyline Medical Center is open now. It is open 24/7.
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