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TriStar Skyline Medical Center
- Medical Centers
- Nashville, TN
About this business
TriStar Skyline Medical Center is Tennessee’s first comprehensive stroke center as well as an ACS Verified Level II Trauma Center and an Accredited Chest Pain Center with PCI. A leading provider of emergency care, we offer medical and surgical programs, including heart and vascular, oncology, orthopedics/spine and accredited rehabilitation. We also provide behavioral health services at our TriStar Skyline Madison Campus. Please call us if you have any questions that are not addressed on our website.
Location details
3441 Dickerson Pike, Nashville, TN, 37207, United States
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absolutely the worst experience i have ever had. they try and act so helpful nut at the same time dont so anything in a timely matter. they act so scared to have any contact with patients and think we will leave our loved ones alone here. absolutely not. terrible people
Business response:
We are very sorry to hear about this experience and thank you for sharing it with us. We are sharing your feedback with our Quality Director and will make every effort to address the concerns you listed. If you would like to speak to a patient advocate, please call (615) 769-7170.
No integrity. My dad dies and they wait till the last day of estate claiming to file against him. Pathetic.
My mother is still in the Hospital and the Dr did not show up yesterday! No one knows anything and you can not get any answer about her care or plan! I am currently in Quarantine but will come down to the hospital if I have to! The IV site looks nasty and no one has cleaned her up! This is unacceptable! She is in room 730! I do intend to file a formal complaint
Business response:
We are very sorry to hear about this experience. Patient satisfaction is important to us at TriStar Skyline, so we will make every effort to address any concerns. These comments have been shared with our Quality Director. At your convenience, please contact patient advocacy at (615) 769-7170.
this hospital is not a first class trauma center, my grand daughter is in there fighting for her life and she should be in Vanderbilt, but was told she could not be moved due to medical center policy, and my grand daughters insurance, I highly recommend all to seek medical treatment else where.
Business response:
Thank you for sharing this review with us. Please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our patient advocacy department. The patient advocacy team is available to receive calls from Monday-Friday from 8am-5pm. At your convenience, please contact them at 615-769-7170.
Going to ER, emergency surgery in the ER. Don’t go there!
Business response:
We are very sorry to receive this rating. If you would be willing to speak with a patient advocate about your experience, we would be grateful to hear from you. You may reach a patient advocate by calling (615) 769-7170 Monday through Friday, 8 a.m. to 5 p.m.
RecommendedWe want to sincerely thank ED Physician, Dr. Marshall Hall (Tri-Star Skyline Hospital), for reacting quickly & ordering that Mama be transported Thursday evening (07-02-2020), to Sarah Cannon Cancer Center, due to her severely elevated White Blood Count of 133,000, & significant kidney failure. *Also, “thank you” to our 2nd Cousin, ED Physician, Dr. Heather Barnett for consulting with Dr. Hall by phone. Also, would like to thank the Hospitalist at Sarah Cannon Cancer Center/TriStar Centennial for all of his A-1 care, & for a... read more
Business response:
We want to thank you for sharing this with us and to know that we are so incredibly sorry for your loss. Our team strives every day to provide efficient, compassionate care, and are always pleased to hear when their efforts have made a difference in the lives of patients and their families. We will pass this kind review along to them, and wish all the best to you and your family as you grieve the loss of your beloved Mama.
I’d like to know who I can make a complaint to about the care I just received
i want thank the people there who put their life at risk because of covid you guys are angels you help mother till she couldn't be help no more thank you all for putting your lives on the line to save lives god bless you and may he protect you
Business response:
Thank you so much for taking the time to share these thoughts with us. We will share your kind words with our staff. Many blessings and protection over you as well.
Frequently asked questions about TriStar Skyline Medical Center
How is TriStar Skyline Medical Center rated?
TriStar Skyline Medical Center has a 3.9 star rating with 2,588 reviews.
When is TriStar Skyline Medical Center open?
TriStar Skyline Medical Center is open now. It is open 24/7.
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