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Trinity Mercantile & Design

5.0

About this business

Specialties Trinity Mercantile & Design has complete Home Furnishings and Design Services; Upholstery, Case-goods, Window Treatments, Rugs, Carpet, Lighting, Wallpaper, Accessories, Mirrors, Art, Gifts and Jewelry. On site designers, or make an appointment for a home or office on site consultation. Residential, Commercial design services, and Project Management. History Established in 2012. Wallace Bryan and Lisa Turner have teamed up with their experience, both in Interior Design, and Construction to offer a combination of ... read more

Location details

116 E Trinity Pl, Decatur, GA, 30030, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
5.022 reviews
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Pamela Brown's profile image
Pamela Brown 
7 years ago
Pamela Brown's profile image
Pamela Brown 
7 years ago

I just want to let people know that they should never do business with this company. I first ordered my couch first of October 2017, custom fabric and was waiting on my couch. A friend of mine also bought a couch the same day. She happened to be in there two months later asking about her couch,and John one of the sales people/designers told her to contact her friend ,which was me,because the material I selected was not available for my couch. I never ever received a phone call or email from them. I went in there to pick out ... read more

Business response:

I assure you the suggestion to turn the cushion over was a temporary solution. You purchased a fabric protection warranty from a third party, we asked you to contact them in regard to your having wet the fabric. We have no motivation to not want you to be a satisfied customer. We are still trying to help you, regardless of the fact you received what you ordered from us, in the time it was promised. We cannot control our merchandise once it is in the home. Perhaps when you come in to pay for the sofa we can talk face to face ... read more

Pamela Brown's profile image
Pamela Brown 
recommend  Recommended
7 years ago

I just want to let people know that they should never do business with this company. I first ordered my couch first of October 2017, custom fabric and was waiting on my couch. A friend of mine also bought a couch the same day. She happened to be in there two months later asking about her couch,and John one of the sales people/designers told her to contact her friend ,which was me,because the material I selected was not available for my couch. I never ever received a phone call or email from them. I went in there to pick out ... read more

Business response:

I assure you the suggestion to turn the cushion over was a temporary solution. You purchased a fabric protection warranty from a third party, we asked you to contact them in regard to your having wet the fabric. We have no motivation to not want you to be a satisfied customer. We are still trying to help you, regardless of the fact you received what you ordered from us, in the time it was promised. We cannot control our merchandise once it is in the home. Perhaps when you come in to pay for the sofa we can talk face to face ... read more

Katherine Lindholm's profile image
Katherine Lindholm 
7 years ago
Kathleen Kelly Katz's profile image
Kathleen Kelly Katz 
8 years ago
Barbara Buford's profile image
Barbara Buford 
8 years ago
Riley Smith's profile image
Riley Smith 
9 years ago
Tyler Lynch's profile image
Tyler Lynch 
10 years ago

Excellent in town location with home accents, gifts & custom furniture, bedding & sofas. Amazing assortment of candles, coffee table books. Ask about their design services here at Trinity Mercantile as well. Quality brands at this location. 

Sally McClatchey Larsen's profile image
Sally McClatchey Larsen 
11 years ago

Frequently asked questions about Trinity Mercantile & Design

How is Trinity Mercantile & Design rated?

Trinity Mercantile & Design has a 5 star rating with 22 reviews. 

When is Trinity Mercantile & Design open?

Trinity Mercantile & Design is closed now. It will open on Tuesday at 10:00 a.m. 

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