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Tri-county Harley-davidson
- Automotive
- Fairfield, OH
About this business
Location details
5960 Dixie Hwy, Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I stopped at Queen City Harley because I'm working on a custom project and when I visited the parts department a couple of months ago they were able to help me. When I entered I was glad to see the same guy behind the counter. When I described what I was looking for, instead of a blank stare, Jim just started asking questions and paging thru catalogs trying to find what I needed. IMO I received the kind of customer service that is rare these days. Thank you Jim Oakey!!
Business response:
Thanks for the compliment. Jim will be recognized for his great customer service.
Was in the weekend of feb.17 young girl working in motor cloths was very rude, I asked how much a pair of sunglasses were that were in a case she just looked at me and said oh they're expensive I said well how much at least $100 I said well can I see them she said oh they're at least 150 would not even take them out of the case so I could see them! I spend a lot of money at Harley stores travel a lot go to many of them I've never been treated that way before, I'll not be back to this store I live in northern Kentucky I'll st... read more
The following is a review that I posted last year. I am not able to post this from my own FB page because they blocked me. Which after reading other reviews seems to be what they do when confronted with the truth. Queen city basically strong armed me into taking the original review down or they wouldn't compensate us for the damage they did to our bike while it was in for service. Since then, their "master technicians" have yet been able to fix the issue with the bikes com...Continue Reading
Business response:
I’m sorry that we were unable to help you. We tried and it seems that no matter what we do or how far we go we can not seem to make you happy. Thanks for the opportunity.
Business response:
Thank you Shawn!
I got first Harley here best bike I've ever had love queen city Harley Davidson.
Business response:
Thanks Tony!
I went to Queen City to buy me a shirt from a new dealer. I could not find me a small pink shirt. I couldn't buy a small shirt because the manager of motor clothes won't order smalls.
Frequently asked questions about Tri-county Harley-davidson
How is Tri-county Harley-davidson rated?
Tri-county Harley-davidson has a 4.5 star rating with 1,537 reviews.
When is Tri-county Harley-davidson open?
Tri-county Harley-davidson is open now. It will close at 6:00 p.m.
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