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Tri Cities Gas
- Propane
- Florence, AL
About this business
Choose Tri Cities Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
4250 Chisholm Rd, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sitting in the cold as Amerigas says that deliveries are delayed. Last one was a week overdue as well.
They're a terrible company. They do not meet their SLAs. Their customer service reps cannot answer a single question. They just say, "i can't access that information." It doesn't matter what you ask. Their prices do not reflect horrible service. They cannot be called a propane company; they never actually deliver propane. Now they aren't even answering the phones. There is no way to cancel my service and that's obviously by design. This company is nothing more than a scam.
Worst customer service. I had to pay $200 to expedite a delivery I placed 10 days prior. They couldn’t give me an estimated delivery time either. Their prices were much higher than other places.
We went to exchange 2 propane tanks at a Walmart. They have a self serve machine. We got one no problem. Paid for the second one and the "new" tank was empty. Tried again. Another empty tank. We paid for 3 refills at this point and left with 1. My husband and I both tried calling their "24/7 customer service line" and have waited on hold for 30 minutes and an hour and never spoke to a person. There is no other way to resolve this. No email, no other phone numbers.
Corporate AmeriGas has totally abandoned serving customers and employees. Used to be a good company.
Worst company ever I still haven’t received my gas which was put in as an emergency cuz I ran out before they delivered 3 days now no gas and it’s in the teens at night Don’t go through these people I also spent 2 days on the phone trying to speak to a supervisor which I still have not talked to one!!!!!!
They don't deliver your propane on time. They charge too much especially for the service you get. I called the number and the automated system said my delivery would be on the 3rd it is now the 6th and no propane.
They charged $109.63 cents more than local company for $164 gallons. Then charged an additional $57.52 For a total of $167.15 more than new company for a tank of qyr gallons. We paid $563.52 total for $164 gallons of propane or $3.44 a gallon or $1.02 more a gallon than new company.. They do NOT itemize their invoice. You have no idea what you are paying unless you call. You can not get invoice itemized details online or on print out invoice.
Horrible customer service. They will not deliver as promised. When you call them you are on hold forever and they will tell you they will deliver but never show
Frequently asked questions about Tri Cities Gas
How is Tri Cities Gas rated?
Tri Cities Gas has a 1.2 star rating with 560 reviews.
When is Tri Cities Gas open?
Tri Cities Gas is closed now. It will open on Monday at 8:00 a.m.
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