Trek Bicycle Santa Rosa's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Trek Bicycle Santa Rosa

4.8

About this business

Location details

512 Mendocino Ave, Santa Rosa, CA, 95401, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8540 reviews
Select a rating
Hud Nun Ya's profile image
Hud Nun Ya 
recommend  Recommended
5 years ago
Esteban Valverde's profile image
Esteban Valverde 
recommend  Recommended
5 years ago

Excellent service. With COVID-19 is a little tricky since they don't allow you to test drive the bike first, but they helped in answering all the questions and on top of that you can return the bike within 30 days if you don't like it. This was my case, I got an X-Caliber 8, it was a nice bike but I was definitely missing the full suspension and other little things. Called in and they set me up for an appointment the next day and I already had a bike in mind. We cover the details of the new bike, exchange was hassle free, th... read more

Annie James Brito's profile image
Annie James Brito 
recommend  Recommended
5 years ago

Thanks for getting my repair done in time for me & my Roscoe to go to Umstead Park on the re-opening day! I really appreciate you guys! ❤️Annie 

Kristofur Reigns's profile image
Kristofur Reigns 
5 years ago

Dropped off my bike for a flat repair. Employee leans my bike against the wall and it falls over as I am leaving. It wasn’t until that happened did they take it to the back of the store. Staff appeared rushed. 

Deidre Meyer's profile image
Deidre Meyer 
recommend  Recommended
5 years ago

Greatly appreciate all the help and time spent with a new customer! Service has been exceptional! Mike went above and beyond to help us! Greatly appreciate the help and we look forward to a long-standing relationship with a Team that loves their craft!!! Deidre and David 

Carrie Rife's profile image
Carrie Rife 
recommend  Recommended
5 years ago

We happened to realize that our kids had outgrown their bicycles during the Coronavirus pandemic.Not ideal timing, obviously. However, Robbie at Trek-Ballwin was able to answer all of my questions about bike sizing and options over the phone, and used the website to help my kids "shop" for their new bikes. When he went to the store to check out the bikes and purchase them, my husband was impressed with how well the store handled social distancing and cleanliness. They even personally delivered the bikes to our house! It's no... read more

Nick Itson's profile image
Nick Itson 
recommend  Recommended
5 years ago

Great staff with tons of knowledge! 

Mike Bulthaus's profile image
Mike Bulthaus 
recommend  Recommended
5 years ago
Wayne Huckshold's profile image
Wayne Huckshold 
recommend  Recommended
5 years ago

Brad was great today, he replaced my front caliper on my 1 day old X_Caliber 8 mtn. bike. He got me in quickly and got everything set up in less than an hour. Looking forward to riding tomorrow! Thanks Brad and Ballwin Trek! 

Frequently asked questions about Trek Bicycle Santa Rosa

How is Trek Bicycle Santa Rosa rated?

Trek Bicycle Santa Rosa has a 4.8 star rating with 540 reviews. 

When is Trek Bicycle Santa Rosa open?

Trek Bicycle Santa Rosa is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com