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Tread Quarters
- Tires
- Norfolk, VA
About this business
Location details
6025 E Virginia Beach Blvd, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I always get great service when I go. Yesterday was a long day. Needed an inspection. Saturday not not best time to go. I appreciate the honest of the time frame and that at no time did I see any mechanic wasting their time or not working once.
Business response:
Hi Tracey Swinarsky, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!
Spent $600 plus in tires... 2 months later I realize one of my studs have been sheared off, because... hey everybody looks at those dailey! Was told they did not do it and I could bring my car up there and they would fix it for $171.00! I guess my 2 year old did it since he is the only one in or around my vehicle. Will not buy from any Tread Quarters again!
Business response:
Ms. Combs, we apologize for the negative experience that you had at our store. If you could please give me a call toll-free at 866-787-5005 I would be happy to discuss the matter further. - Theresa, Tread Quarters Customer Service
Violated state inspection law. Any vehicle presented for inspection is required to be inspected at Virginia state inspection station. I waited 1.5 hours and was then told my car would not be inspected and they proceeded to inspect the car behind me in line. I will be taking my money else where
Business response:
Ms Cunningham, we apologize for not providing the customer service you deserve. If you could please call me toll-free at 866-787-5005, I’d like to discuss this matter. Thank you for your comments. - Kim, Tread Quarters Customer Service
Took my 2011 Mitsubishi Eclipse there after being in a car accident needed my replaced tie rod checked and control lower control and a alignment...they were very tentative to all the questions I had and I was able to drive my car away from the shop feeling confident I would like to send a shout out to Pascal and Reggie on the great job they did!!! I would give them a 10 star rating...people remember its not the building or business its the people inside
Business response:
Antoine Smith, we're happy you found our staff to be so supportive during your experience here at Tread Quarters Discount Tire.
I appreciate my guys at this location. Always looking out, but not talking down to me.
Every time I bring my car in for routine service or warranty maintenance, I come away with a new issue after picking up the vehicle. Gets old quick!
Business response:
I apologize if you were not satisfied with your service. Please feel free to give me a call directly if you would like to discuss this matter further. My name is Brittany and I can be reached at 866-787-5005.
Frequently asked questions about Tread Quarters
How is Tread Quarters rated?
Tread Quarters has a 4.7 star rating with 1,042 reviews.
When is Tread Quarters open?
Tread Quarters is closed now. It will open at 9:00 a.m.
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