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Traviss Audio Video

3.9

About this business

Traviss Audio Video is located at 4931 Douglas Avenue, Des Moines, IA 50310. We have proudly served Central Iowa for over sixty years and continue to deliver the very best in home electronics and factory-trained service. We are Central Iowa's largest independent home electronics service provider. 

Location details

4931 Douglas Ave, Des Moines, IA, 50310, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9247 reviews
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Edward Fulk's profile image
Edward Fulk 
9 years ago

New TV I was very impressed with the family business, and plan on supporting them as long as they are in business. I will gladly support them over ANY big box store ! 

Fran Q's profile image
9 years ago

Rude...Rude...Rude! Giving onr star because I can't give zero! I am on a fixed income. I was given a used TV but could not get it programmed to work with indoor antenna. A friend offered to pay for a service call and suggested I call Travis as that is who she uses for her TV. They were very rude, not listening to me, talking over me, etc. They wanted me to bring the TV in...OK...but how would that work with me not getting reception from the antenna? The guy continued to be nasty. I told him that I could now understand the po... read more

Dr Gary's profile image
10 years ago

Ridiculously Rude My wife and I were interested in upgrading our home theater and visited Traviss Audio Video on 7/18/14, specifically to see what projectors they carried and to inquire if they sold home theater seats. We arrived ~ 20min before closing and directed out inquiry to an elderly guy behind the counter. His first response was to look at his watch. He grudgingly took us to the demo room where he proceeded to give the most negative sales pitch I've ever heard. He was unfriendly, condescending and unhelpful and liter... read more

Steve Smith's profile image
Steve Smith 
10 years ago

TRAVISS TV ROCKS I have been purchasing all my Electronics from this Store for many Years. We all should know why they are STILL doing business & over 25 small stores have either closed Or went out of business. Very knowledgeable & customer oriented. Small business are the back bone of this country. Buy from them--Steve Smith 

peggy's profile image
10 years ago

Great local business I have always bought from Traviss and have always been very happy with the sales staff and with service I have received. 

DISGRUNTLE CUSTOMER's profile image
DISGRUNTLE CUSTOMER 
10 years ago

Don't Bother With This Joke A word of advice for Traviss employees, the internet is a wealth of knowledge and people do research things before maybe stopping into your store. Do yourselves a favor and don't treat potential customers like idiots.That said, I still will not buy from this place, and as others have said, it all boils down to the most rude and arrogant sales people i have ever dealt with. Basically, if you don't come into buy immediately, they want nothing to do with you, and don't really feel like even talking w... read more

Jim Cooper's profile image
Jim Cooper 
11 years ago

Great service and more I have been buying TVs from Traviss forever. Great service. Great prices. They really know what they are doing. Recently took a 1951 Packard Bell radio and a late 60's Magnavox radio to Traviss for repair. I didn't think either one could be fixed. Traviss made them both as good as new. 

Ryan Malone's profile image
Ryan Malone 
11 years ago

good to go! I have been doing business with Traviss TV for 25 years-always excellent to deal with!!! 

Larry's profile image
11 years ago

Travis TV Des Moines I purchased a TV and sound board from Travis TV. The salesman was very helpful. He didn't try to get me to buy a T V that was too big for my space. It was delivered by two men who were friendly and polite. They completed the job in a professional manner and answered the questions I had. They even helped me move the heavy wall that was moved back into place. 

Frequently asked questions about Traviss Audio Video

How is Traviss Audio Video rated?

Traviss Audio Video has a 3.9 star rating with 247 reviews. 

When is Traviss Audio Video open?

Traviss Audio Video is closed now. It will open on Monday at 9:00 a.m. 

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