This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Trade Secret
- Hair Salons
- Huntsville, AL
About this business
Location details
2801 S Memorial Pkwy #171, Sp 171, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
If you want a fantastic cut and color, definitely get an appointment here with Carol. She never fails to amaze me. I walk out of there feeling better than ever about myself.
Not happy with the cut, I don't really think the person knew what they were doing. I even showed a picture of the style I wanted & they said they could do it. Never going back. I did mention that I wanted it to be very texterd & no bangs well, I have bangs now very dissatisfied & disappointed.
Business response:
We are sorry to hear that you had a less than satisfactory visit at our store. We were unaware that you were dissatisfied and disappointed at the time you and your husband stated that you liked the haircut and even tipped the stylist $10. If there is anything we can do to further help you please contact the store 256-533-7374
Very reasonable prices, amazing stylists, even better workers. They pride themselves on great customer service! I've been going there for 3 years and I would never go anywhere else! :) I'm even in there so much I know them all on a first name basis! Ask for Jane or Chelsea they'll help you find all you're looking for and Sabrina can hook you up with a nice hairstyle!!
Very rude employees and management. I will never go back
Business response:
We are sorry to hear that you had a less than satisfactory visit at our store. Our store policy is that we can ONLY return money in the same manner you made the purchase. We went above and beyond for Mrs. Campbell by giving her a store credit instead of following our policy by not doing anything. If you have any questions or concerns please contact us at 256-533-7374.
Carol Ingram is the best!!!! I've never been disappointed and neither have the friends I've referred to her :-) would definitely go again
Frequently asked questions about Trade Secret
How is Trade Secret rated?
Trade Secret has a 4.3 star rating with 47 reviews.
When is Trade Secret open?
Trade Secret is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com