Tracy R. Cerasuolo, MSPT

Tommy D. 

on Birdeye

3 weeks ago

Highly overrated at 4 stars. Most of the staff seem like they don't want to be bothered. Found 2 aides that went over and above with the care they provided my wife and it was greatly appreciated. The therapy provided was minimal in both planning and execution. There were days where my wife was never taken out of the bed. Therapy plan seemed more concerned with insurance reimbursement than improving her condition. Site is in bankkruptcy currently. 

Lisa C. 

on Birdeye

2 months ago

If you are not able to visit your loved one during their stay there and they are not capable of expressing their concerns, do not sent them there. Poor communication to the point that concerns are not addressed unless you ask repeatedly. If I had money. my loved one would not be there.  

Michele C. 

on Birdeye

4 months ago

They sent my mother to the doctors with no one to advocate for or help her. She's in a wheelchair and is on dialysis. She went to the doctor's appointment by herself. The driver just drops her off and the doctor's office had no idea about her transportation home. I just had the time yesterday to stop in for the visit on my way home. The driver when picking was late and there was no communication from Hillcrest about the approximate time of pickup even though I requested a callback. So, I had to deal with the transportation c... read more

padillajjte@aol.com 

on Birdeye

6 months ago

Recently my sister was a resident at Meadows. She passed away March 10. The care she received from admissions, to nursing, activities, food service, goal planning, Catholic church services, etc. was excellent! Little sister was not the easiest client, but staff worked with her and our family to solve the problem, when one arose. She could have been passed on to another facility but never was. We are so thankful. You, the whole staff were outstanding. Thank you.  

Dennis A. 

on Birdeye

7 months ago

My name is Dennis Amer and my wife Elaine just completed two months of rehabilitation at Langdon Place of Keene . I was so impressed with everyone involved with her care . Not only were they successful in getting her broken leg back to normal they made her stay as comfortable as possible .From the doctors , nurses ,therapist , RNA's and office staff we thank you all so very much PS I highly recommend Langdon Place of Keene 

Joy d. 

on Birdeye

7 months ago

Please think twice before leaving your loved one at this facility. It always smells like urine, and they do not take care of the residents as they should. The residents' words against the things they write down on their papers or say over the phone to family members may not be a real reflection of what is happening. 

Walter W. 

on Birdeye

9 months ago

This review is significantly slanted because my Mothers Wedding Set was stolen from her hand sometime between Sunday at Nood December 29th 2024 and Monday at 11:30 am December 30st. We begged my Mother to let us take it off and take it home as she wanted her first Grand Daughter to have it. Not only did Mom not have it as she demanded at her passing on January 1, 2025 but my Daughter lost something very meaning full. We used Presbyterian Hospice as supplement care at the facility and between Hospice and Bear Canyon care, t... read more

Erikka H. 

on Birdeye

11 months ago

Admissions Team is very welcoming and friendly! 

Pamela T. 

on Birdeye

2 years ago

My mother was in the memory care unit at the Village at Northrise; we knew from the start we would need to be with her daily to ensure good care (there were a few good caregivers). These are first hand observations: short staffed, staff always on their phones, engagement activities limited to non existant on weekends, residents were neglected and left on their own, facility dirty and neglected. You do not get what they advertise and certainly not what you pay for. This facility may have once had a stellar reputation but I... read more