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Tracy Chevrolet
- Car Dealers
- Tracy, CA
About this business
Location details
3400 Auto Plaza Way, Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Car was not ready when promised. When I was on my way to pick it up I called to alert them I was on my way at the agreed time. I get a call a few minutes later from a "Tino". Car was not even at the dealer mechanic still had it he told me. Waste of time even after I had secured financing from them
Business response:
David, thank you for sharing your experience with us. I truly appreciate your feedback. I understand the frustration of not having your vehicle ready as promised, especially after securing financing. I encourage you to reach out to me directly so we can discuss your concerns further. Sincerely, Nick Dubiel - General manager, ndubiel@Sierracars.com
Very happy to assist
Quick to respond and a solid experience
They tell you they don't negotiate the price is what it is, but they drop the price almost every week if it doesn't sell. I emailed them and explained this was an hour drive from me and asked if they would sell the van for $25K. I was told that they normally don't negotiate but if I come down they would see what they could do. We drove down an hour and was told that they have an AI bot doing their emails and they DO NOT negotiate. What a waste of time.
If I could give a 0 star, I would. This dealership adds back the $4K federal rebate plus an additional $2600 fees as "aftermarket" charges. In other words, they reduce their initial price to below the $25K threshold so you can qualify for the $4K rebate but then adds it back plus more as some kind of add-on fees. Don't believe their listing prices. You're not getting the benefit of the federal rebate with them!
My experience was disappointing frustrating and I will never go there again. We had an appointment to see the car and another family took it for a test drive. The dealership told us it was still ours. They said we were the number 1 and we had it locked in. We were there for 2 hours filling out applications and going to buy the car when they came back and said the other couple got it. They lied and deceived. Wasted 2 hours to go home with no car
If I could give a 0 star, I would. This dealership adds back the $4K federal rebate plus an additional $2600 fees as "aftermarket" charges. In other words, they reduce their initial price to below the $25K threshold so you can qualify for the $4K rebate but then adds it back plus more as some kind of add-on fees. Don't believe their listing prices. You're not getting the benefit of the federal rebate with them!
Very professional and prompt. Trying to arrange a visit to view this vehicle.
Great experience ask for Amari .
Frequently asked questions about Tracy Chevrolet
How is Tracy Chevrolet rated?
Tracy Chevrolet has a 3.9 star rating with 1,246 reviews.
When is Tracy Chevrolet open?
Tracy Chevrolet is closed now. It will open at 9:00 a.m.
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