This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tracy Chevrolet
- Car Dealers
- Tracy, CA
About this business
Location details
3400 Auto Plaza Way, Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Took to lone to go get the car out so my mother could look at it, so we just left
Quick response which was great. The deal would have been very quick as I was prepared to pay cash for the car. But they played games with some fee they call a "Victory Package" that apparently is mandatory. I was literally prepared to ask for wiring instructions when I was given the price which seemed to be much higher than the $21,500 they had listed. I expected taxes and a few other fees. But this "Victory Package" thrown in was just another way for them to add margin to their deal. And here's my thoughts. If you want that... read more
Business response:
Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 770-9938 to discuss your concerns, as your satisfaction is of utmost importance to us.
No issues i missed my chance to get the vehicle i wanted.maybe ill faster next time
Responded very quickly and they were quite helpful. I even received a video of the vehicle.
I recently had an experience with Novato Chevrolet that I feel compelled to share. I found a vehicle that I liked, with a great price and features that suited my needs. However, my visit to the dealership turned out to be quite frustrating. Despite confirming over the phone that the car was in stock, I was unprepared for the lengthy negotiation process that followed. The finance department pushed various dealer markup items that were not disclosed in their online ad or during our initial conversation. This led to about 3 hou... read more
I recently had an experience with Novato Chevrolet that I feel compelled to share. I found a vehicle that I liked, with a great price and features that suited my needs. However, my visit to the dealership turned out to be quite frustrating. Despite confirming over the phone that the car was in stock, I was unprepared for the lengthy negotiation process that followed. The finance department pushed various dealer markup items that were not disclosed in their online ad or during our initial conversation. This led to about 3 hou... read more
Responded to messages and staff was helpful couldn't make deal though but still they where very nice and friendly
Alonzo was great at explaining everything
Alonzo was great at explaining everything
Frequently asked questions about Tracy Chevrolet
How is Tracy Chevrolet rated?
Tracy Chevrolet has a 3.9 star rating with 1,246 reviews.
When is Tracy Chevrolet open?
Tracy Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com