This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota World of Lakewood
- Lakewood, NJ
About this business
Location details
1118 Ocean Avenue, Lakewood, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent Buying Experience I just bought a 2010 Toyota Venza. My salesman was Bob E. and the sales manager is Jim. Both were professional and very friendly. I usually dread buying a new car, but Bob and Jim just made it a pleasant experience. I highly recommend this dealership for their honesty, integrity and professionalism.
Business response:
Thank you so much for your positive feedback! We are very glad you were pleased with your experience at Toyota World of Lakewood! Customer Service is our top priority. Please visit us on Facebook and Twitter for exclusive content and offers! Sincerely, Cary Rose - General Manager - crose@lakewoodtoyota.com 888-451-5388
good car and dealership Very efficient, couteous, and honest dealership.The whole process including test drive, paper work, and switching personal items to the new car took 2 hours from the time I walked in till I drove away. I was erroneously charged the 1st months payment which was included in the deal we made.The sales mgr responded immediately to my email alerting him of the oversight, and he agreed to refund the payment without any hesitation, honoring the deal.
Rotten Dealership Bottom line is, stay away from this place. Their salespeople are inexperienced. It took us 5!!! hours to get out of that place with our new lease. We traded in our Honda lease after they promised up and down we would not be bothered by Honda about it. Then, they let the car sit in their lot until months later we called and told them to get the car over to a Honda dealer before the lease on that is actually up. Then Honda billed us for the wear and tear on the car and they refused to honor their statements r... read more
IF YOU BUY USED CAR, INSIST ON SEEING CARFAX. READ THE FINE PRINT CAREFULLY My father is a Senior Citizen who tries to be independant. While he thinks he is keen on many things, sadly, he was not keen to the sales "techniques" of this dealership. This dealer took my father's car as a tradein that was worth more than what they offerred and gave him a Corolla plus he paid additional cash. Based on what my father said, they employed the friendly next door neighbor approach which hooked him. He foolishly believed them when they ... read more
Business response:
When my sister went to this dealer with my father, she told the customer relations person and the salesman working with us (of course the original salesperson stayed away) that my father wanted his car back. The night before the original salesperson told me my father's car went to auction. The next day, the salesman and customer service rep stated this car could not be located. They knew it was there and they were no better than the original salesperson. Two days later I emailed and called about this same car and was told it... read more
Dishonest dealer. I contact this dealer through the Toyota Internet quote program. The sent me a quote for a new Prius that listed the price, the VIN number and the included accessories. I call the dealer and confirmed the price and that the car was available for delivery. I set up an appointment for the following day to test drive the car and to pay for it. When I got to the dealer, The price increase by over $4000 dollars. They added a market adjustment to the price. They also added Lo-Jack (worthless on a Prius), pin str... read more
Business response:
Did you report them to BBB?
Frequently asked questions about Toyota World of Lakewood
How is Toyota World of Lakewood rated?
Toyota World of Lakewood has a 4.5 star rating with 2,611 reviews.
When is Toyota World of Lakewood open?
Toyota World of Lakewood is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com