Toyota South Atlanta Service & Auto Repair

Dee C 

on BBB

a year ago

My vehicle has been at this dealership for over a month and is still not fixed. I am unable to get a loaner vehicle from my extended warranty department due to them only providing one if my vehicle is being worked on. My car has been sitting at the dealership for going on five weeks. I have stressed that I have no other vehicle to drive and the sense of urgency to have my car fixed in a timely manner has been a nightmare. This whole experience with this dealership and their lack of communication has been insane. I am never a... read more

Shantae W 

on BBB

a year ago

Dont shop !! Dont shop This place is a rip off I bought a Toyota Camry from the May 27 2023 I didnt bring the car home until June now I ask over and over again did yall check the whole engine to make sure everything is ok now October I take the car in and they say the transmission is gone how , I spoke with sale, and service and they say why did you buy a car from us with miles on it and we cant fix it because the warranty gone but why yall sold me this car less then 5 months and this happen it not fair to at all and the onl... read more

Joannes W 

on BBB

a year ago

There is an aggressive and DISRESPECTFUL level of pressure applied to customers here. The Management here, if they are condoning it or even pushing AGGRESSIVE sales tactics need to be ashamed of themselves. I refuse to let ANYONE coerce me into a car sale or force me to believe that I shouldn't be *********** options. A vehicle is an INVESTMENT, and NO, you are NOT going to rush me into making a decision. They could have had a car sale today. But instead, they decided to be absolute as*hole** and treat me like scum under the... read more

Katrina H 

on BBB

a year ago

I bought a 2018 Toyota Rav4 on May 24. We were told during our test drive the tires were new, The reason we asked was because we felt a bouncing, the sales consultant stated it could have been a balancing issue and he took it back and got it balanced. We bought the car, my dad drove my car home for me and did not say if he felt anything so I drove to work the next day and felt it, upon getting it checked I was shown all tires were different, I called the dealership and was told I did not purchase a CPO so nothing they could ... read more

Don Y 

on BBB

a year ago

Hi I purchased Toyota OEM Tow Hitch and wire harness from them on June 29.The website states their price is $277.30 and the wire harness for $153.40 and they charged me shipping for $118.63 for a total of $549.33.Today 7/10/23 I get a email from them saying Thanks for placing an order with us. Your order has been placed on HOLD. The part number you ordered is incorrect pricing. Part number is pk960-42k10 and it is $529.55 compared to the incorrect price which was $277.30. If you would like the correct part, please give us a ... read more

Patricia C 

on BBB

a year ago

My experience with this dealership has been not good. Will I recommend a friend no because the repair service department gives me the impression there is someone that doesn't know what they are doing every 3 months it's repair time they tell me the car is old. But, I take care of my vehicle. 

Bridget D 

on BBB

a year ago

My Toyota stopped on me without warning my experience with Toyota on this matter was horrible. This message was shorten to fit the comment box. I was on the highway going 65 miles per hour and my car engine stopped with no warning at all! My car was always maintenance by the dealership and nothing was told to me that anything was wrong with this car. We could have lost our lives. When I reached out to Toyota at @toyotasouthatl for my car to be towed the operator rudely told me ****** would call me. ****** called me and said ... read more

Tina H 

on BBB

2 years ago

Toyota South used to be the place to go to have your Toyota serviced. Not anymore. In the course of 4 days from 3/31/2023 to 4/5/23, I took my car in for tire service due to the tire indicator light. I was told my tires had been checked and new sensors were installed. I paid for the service. Two days later I had a flat. I was instructed to come back. I returned, I requested and paid for a new tire and did not make it home before I had another flat tire with the tire in question. I contacted the dealership and received no res... read more

Sylvia W 

on BBB

2 years ago

I have been using this location for six to seven years and always got wonderful service until March 8, 2023. I spent $353 which may not seem like much but it is a lot to me. I just looked under the hood of my car and saw parts missing and the air filter cover was just laying on the top and no bolts were put back. I have left several messages with the Service Manager ************ and one message for GM *************************** and NO ONE has returned my call.