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Toyota Service - Toyota of Olympia
- Auto Repair
- Tumwater, WA
About this business
Location details
6969 Tyee Dr SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
Honest dealership and they were transparent about everything. They didn’t try to add on things to the vehicle. Manny was the salesmen that help me and he was great. After dealing with pushy salesmen who tried to add thing to the price it was great to have a salesmen who was honest and straightforward. They also offered a fair trade in value and didn’t try to lowball me. The process was quick too. They were also very flexible when it came to my situation. Overall I had a great experience with them and would do business with t... read more
Nice, clean low mileage vehicle with Gold CPO warranty.
Very help with great communication. Kept me up to date on the jeep.
Everyone, that assisted me in my vehicle purchase, was amazing! I’ve already left one review, but I’ll be happy to leave a second one. They got me into a better RAV4, at the perfect price point on every financial level. I cannot thank them enough, for helping me secure this purchase. I’ve had great experience with this dealership, and I would recommend them to everyone, no matter where you live. Unfortunately, on my last review, I left out one employee’s name that I want to give credit to. His name was Sey. He was the tech g... read more
I was drawn in by an online ad for a specific car at a great price. I emailed to confirm availability and received a written reply saying the car was there. I then called the manager who sent the email, and he personally confirmed the vehicle was available and encouraged me to come in. I drove over an hour expecting to see exactly what I was promised. Instead, they showed me a completely different vehicle — wrong color, lower trim, and clearly not the one advertised. When I pointed out their own ad, they brushed it off as a... read more
Great experience. We left with the car we wanted.
I've reached out multiple times to get information on the vehicle to set up tand plan the purchase, but after more than several attempts no response even from sales managers or finance managers. So I figured my business was no longer wanted even though I never got a chance to speak to anyone other than email for a test drive appointment. May want to look somewhere else that values you and your time
Business response:
Thank you for your feedback. We are sorry your attempts to reach us went unanswered. this is not the experience we want for our customers, We appreciate you bringing it to our attention and would welcome the chance to make it right. Please feel free to contact me directly so we can assist you. My direct number is 704-979-7613. Vernita, Customer Relations Manager
Dealer contacted me rather quickly. We had a few Tel-Con's about the vehicle in question. I ultimately purchased the vehicle but it almost did not happen. We were nearly finished about financing and then I had a few more questions to ask. That's when everything seemed to fall apart. I called the first time and during the transfer we were disconnected. No problem I will call back. Got hung up on again. Two more attempts all with disconnections. I finally called parts department and was able to talk to someone who sent me to t... read more
Business response:
Hi Peter, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 674-6082 at your earliest convenience to discuss how we can turn your experience into a positive one.
Very fair dealership one of few.
Frequently asked questions about Toyota Service - Toyota of Olympia
How is Toyota Service - Toyota of Olympia rated?
Toyota Service - Toyota of Olympia has a 4.3 star rating with 264 reviews.
When is Toyota Service - Toyota of Olympia open?
Toyota Service - Toyota of Olympia is open now. It will close at 6:00 p.m.
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