Toyota of Denton

Hi Trina, we value customer service very highly and we never want anyone to feel like they've been misled or mistreated. I apologize that we didn't live up to those standards of service during your recent visit with us and that we weren't able to provide the paperwork you requested. Will you please contact me at your convenience so we can figure out how to make this right? Thank you. - Scott Fly sfly@toyotadenton.com 940-293-4440

Ms. Torres...Thank you for your post. It seems we did not communicate ourselves well to you. Each of our sales associates have the monthly lease specials posted on their desks. Bryant remembers speaking to you about the specials. He said the options you wanted were on the Corolla S...not the Le. In speaking with him, he says he feels like he did not put enough emphasis on the price difference in payment from the Corolla Le to the upgraded Corollla S. And that is why the difference in payment was such a shock. We apologize for not communicating this information to you accurately. We are in the customer service business. And it seems we failed in this instance. If there is ever anything we can do please contact me directly. Thanks again for your feedback. Scott Fly General Manager

Thanks Cynthia for the positive review!

Thanks for leaving this amazing review! We enjoy seeing great words for our team! Thanks for choosing Toyota of Denton for your vehicle service needs and we look forward to serving you again!