This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
2860 North Galloway Avenue, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
El plan de seguro y la atención y profesionalismo.
The staff are very kind,helpful and friendly
Extremely rude and treat you as an inconvenience. Plus when we picked up our dog today they lost her brand new leash and collar then said they gave it back. Now a simple visit for a rabies shot has turned into a whole deal where we now have to replace our dog's property because someone there apparently liked it. If I could give negative stars I would. Don't bother calling either because you will left on hold then talked down to when they do answer. Now we are truly scared of how they treated our dog while she was there.😡
Have been taking my pet there for eight years now and keep wondering why and now it has happened, Dr Kelley has the bedside manner of flea. I’m completely traumatized after dealing with him some two weeks later, short and dismissive attitude walking away from me telling I wasn’t seeing what I was seeing wrong with my dog. While the medication he reluctantly prescribed worked and my dog appeared to walk comfortably again in a couple days I can’t stop replying my intense few moments with him. I don’t like airing issues like th... read more
Business response:
Hello Korman - We're so sorry to hear about this and would like to know more about what happened. Please reach out to our Client Advocate Team at email us at BanfieldCares@banfield.com at your convenience so we can try to address your concerns.
My poor puppy was put in a cage for over five hours. I have been calling Banfield all day just to be put on hold. I had to get my husband to call ticket any information about her. They didn’t even do anything they were supposed to do for the appointment. When My husband went to pick her up she was traumatized crying the whole way home. I came here today to sign up a new member of my family. Now i’m leaving here today taking my two members of my family out of Banfield an… See more
got right in for ER treamtment on a Saturday afternoon. Took my baby girl right in to a great caring staff. Very glad I found this place. Will be going back.
Short summary: Banfield vet hospital injured my dog during a routine checkup and nail trim and tried to send him home without treatment. After insisting that they address their mistake, I received a $500+ bill for level 2 hospital care and had NO contact with the vet after the treatment (which included anesthesia) was complete - no conversation, no call, not even any notes in the after-care packet.Full story:I brought my dog, Buddy in, for an annual exam, vaccinations, and… See more
We got this in the mail yesterday. Brought tears to our eyes as we read the thoughtful messages of the staff at Banfield Pet Hospital on Douglas. For them to take the time to not only make a paw 🐾 print of our sweet Neo for us to cherish but each member signed a note of condolences. We talked to maybe 4 people the night we said goodbye but 10 staff members signed this. My heart is at peace knowing he was in the best hands even when he passed. #banfieldpethospital thank you!
Business response:
Hello Vanessa - We're so sorry for your loss, please know that we are thinking about you and your family. We also want to thank you for taking the time to share your kind words about our staff. We're glad that our Roseville team were there for both you and Neo to help through a tough situation. 🧡
Town East-Galloway Animal Clinic has a 4.2 star rating with 183 reviews.
Town East-Galloway Animal Clinic is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com