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Town and Country Ford of Nashville
- Car Dealers
- Madison, TN
About this business
Location details
101 Anderson Ln, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
RecommendedGreat service. Friendly staff
Business response:
Thank you Steve!
We bought a beautiful used car with Town & Country. However, a couple of things needed to be repaired, and appointment was made. They told us it would be ready by the afternoon. It wasn’t ready, so they kept the car the weekend. They called for us to pick it up when ready on Monday. We went.. it took an hour for us to convince service department that this was an agreement of things to be repaired for the purchase, the service manager left in the middle of discussion; when I finally got in the car... nothing was repaired. Had... read more
RecommendedRecently made my second purchase from town and country. The experience was made easy and very pleasurable by Austin Larkin, Tristan, and Bill. Masks and all! Thanks Guys.
RecommendedExcellent Service and Sales department. I would highly recommend them
RecommendedI recommend there service and they have awesome Sales men
Business response:
Thank you Ashley! Love your recommendation.
I see by reviews I should have researched their customer service prior to making an appointment! I came in for a synthetic oil change and brought my own oil, tire rotation, fill fluids and importantly a GPS update as I will be traveling. Upon checking out I did not receive a vehicle check-up form as I always have over the years at every Ford dealership? When I left there I noticed the GPS not picking up addresses it had before the “update” and all my saved information was deleted, etc. I called them and returned only to be t... read more
These guys are crooks. They misdiagnosed a braking problem in my car, charged me $750 for a fix I didn’t need, of which $279 was for a part that list for $80 on the internet. When I got my car back from them the problem persisted, I took it back and they rediagnosed the problem and told me it would be an additional $1500 to fix. No thank you. Stay far away from these people, they’re bad folks.
I will never ever use this dealership. I know the general manager personally. I have known him since I was a baby. He took advantage of me and my husband that is a former us marine. I have three children and he sold us a car and made 13k over what the car is worth. We are now stuck in a vehicle that we can barely afford and can not get rid of it. Please do not use this car lot. They are greedy and will do anything to make their money regardless of how it affects the customer. It’s been years of financially struggling. I real... read more
I bought a 2014 Focus from this dealership. The car had 26K miles on it when I bought it. This was 2 years ago this week. In the past two years I’ve had the clutch replaced 3 times, and the first two times were at this dealership. The last time I went to get it fixed, I decided to go to a different dealership to get it done. They informed me that the clutch had been replaced before I even bought the car. Town and Country Ford didn’t tell me this was an issue. They didn’t show me a service report. They didn’t show me CarFax. ... read more
Frequently asked questions about Town and Country Ford of Nashville
How is Town and Country Ford of Nashville rated?
Town and Country Ford of Nashville has a 4 star rating with 1,528 reviews.
When is Town and Country Ford of Nashville open?
Town and Country Ford of Nashville is closed now. It will open tomorrow at 7:30 a.m.
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