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600 N Main St, West Bend, WI, 53090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We waited for 50 minutes for our hot food that cost us $55. 3 kids meals, 2 burgers, 4 shakes and a soda. In the meantime we watched 4 others customers get their hot food served to them and many ice cream orders. When I asked about our food the answer was they were working on it and the grill was really busy tonight. Then when the gentleman served my food I had to ask again why it took so long and all I got was "it was my bad". Not even an I'm sorry. Then I take a take a bite of my burger, completely cold! Never again will w... read more
Business response:
We are terribly sorry that you had a bad experience with us. If you would like to call us tomorrow we would be happy to discuss the matter with you. I am there until 3 pm tomorrow ask for Jackie. Again I apologize. Thank you Jackie 338 8444
Clayton Hotelling here. I give Toucan Food & Custard five !!
Business response:
Thank you Clayton !!!!
It's never too cold for frozen custard! I'm always greeted with a smile too!
Business response:
Thank you!! :)
Elephant Trunk (something?) Sunday is the uber best and my favorite! Great place to stop after a day out geocaching!
Business response:
Thank you !!!!
Toucan Food & Custard has a 4.1 star rating with 933 reviews.
Toucan Food & Custard is closed now. It will open tomorrow at 9:00 a.m.
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