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Total Beauty Experience
- Cosmetics & Beauty Supply
- Sacramento, CA
About this business
*10,000 Square Feet of Beauty *Full Service Salon and Retail Store *Over 900 Brands *Largest Selection *Largest Inventory *Leading the Beauty Industry *Open to the Public 7 Days a Week *6 Years in a Row-Winner Sacramento Magazine's Best of Sacramento Brands:Abba,Alterna,American Crew,Aquage,Artec,Back To Basics,Biolage,Biosilk,Bodyography,Chi,Framesi,Fudge,Goldwell,Icon,Jan Marini,Joico,Loma,Matrix,Murad,Osis,Paul Brown, Paul Mitchell,Phyto,PureOlogy,Redken,Rene Furterer,Rusk,Rusk,Joico,Image,ICON,Hair Care,Goldwell,Ghd,Fudg... read more
Location details
2929 Arden Way, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't shop at Total Beauty Experience. They don't deserve our business. – I have been a long time shopper at Total Beauty, atleast until now! After being treated terribly by one of the "owners" and older lady, whose name I didn't get, I will never shop there again. About six weeks ago, while shopping for facial cleanser and toner, I was looking at two different sizes of toner. I chose the smaller size toner along with some other products and was escorted to the cashier. When I got home I realized that they had sold me two of... read more
Poor Management – This place has good girls that are helpfull but the Owner does not know how to treat customers. I was never treated so disrespectful in my life. This man name John (owner- i think he lied and called himself jerome in the previous review) can not keep his profesionalism. I was tying to return a product and inreturn I had some ignorant man (John) insult my intelligence. DO NOT GO HERE. I FEEL SORRY FOR THE POOR PEOPLE THAT HAVE TO WORK THERE WITH THAT MAN
So much to choose from – I have always had a good experience when shopping here, the sales girls have always helped me find what I was looking for. I really love the wide variety of products, though they are a little pricey. it is sad to see so many negative comments.
Always have good experience... – Total Beauty Experience is the only place that I go for beauty supplies because of the wide-range of products that I can get all in one store; I have gone to several other local beauty supply stores over the years and I have never been able to get the specific products in the specific sizes that I use until I started shopping at Total Beauty. The customer service is always impressive, and there is always someone there to assist when needed. I love the GiGi Tea Tree Creme Wax and St. Tropez ta... read more
Manager/Business owner Jerome needs a class in communication and customer service. – What a poor and absolutely ignorant excuse of a business owner. A hair extension was purchased by my sister who had her doubts about the color and came over to show me. I agreed with her, that the color was about 5 shades lighter than her natural hair color and was surprised that she was allowed to leave the store with the $95.00 hair piece. (If your sales person isn't going to be honest with you at least your sister will!) Jerome answered t... read more
YUCK!!! – I would prefer not to go into all the awful details, because it was a very unnerving experience, but I honestly just want to inform others of what happened to me at this establishment. My sister and I were browsing at Crossroads next door, and she decided to go over to Total Beauty Experience to look around and see what they had to offer. I told her I would join her in a few minutes, and finished shopping in Crossroads. When I walked in the door to Total Beauty Experience, I was shocked to see that there was obviou... read more
Horrible Customer Service – I purchased an expensive tweezer, same brand I've purchased on several occasions for myself and as gifts. It didn't work well and I attempted to exchange it. The sales girl pointed to the sign above the cash register and informed me they didn't accept returns (an item she overlooked advising me when she SOLD me the tweezer). I said I didn't want to return it , only exchange it. She said they didn't accept returns because the manufacturer didn't take them back and that I could try contacting them d... read more
BUYER BEWARE--THESE PEOPLE DO NOT KNOW ANYTHING ABOUT WHAT THEY SELL. – Never...Ever....Ever....go here and listen to the advise of the alleged professionals about ANY PRODUCT THAT THEY SELL...i have been advised incorrectly twice...after i asked the male professional for a product as heavy or heavier in hold to Nexus Extra Gel and asked him twice if it as as heavy--he assured me that the product was...and it cost $10 less.....i really don`t care about saving money on an inferior product.....they will not give a refund or cr... read more
Won't Shop Anywhere Else - for My Hair's Sake.... – I have to say I am extremely impressed with the service and products I recieve from Total Beauty Experience each time I go. I go in wondering what in the world I can do for my mid-back length curly hair; and each time I get help, advice, and an armful of new products at very low prices. The staff at Total Beauty Experience have never failed to greet me at the door, immediately ask me if I need help, stop what they're doing to assist me, and they're always full of little fre... read more
Frequently asked questions about Total Beauty Experience
How is Total Beauty Experience rated?
Total Beauty Experience has a 4.1 star rating with 242 reviews.
When is Total Beauty Experience open?
Total Beauty Experience is closed now. It will open at 9:00 a.m.
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