This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Total Beauty Experience
- Cosmetics & Beauty Supply
- Sacramento, CA
About this business
*10,000 Square Feet of Beauty *Full Service Salon and Retail Store *Over 900 Brands *Largest Selection *Largest Inventory *Leading the Beauty Industry *Open to the Public 7 Days a Week *6 Years in a Row-Winner Sacramento Magazine's Best of Sacramento Brands:Abba,Alterna,American Crew,Aquage,Artec,Back To Basics,Biolage,Biosilk,Bodyography,Chi,Framesi,Fudge,Goldwell,Icon,Jan Marini,Joico,Loma,Matrix,Murad,Osis,Paul Brown, Paul Mitchell,Phyto,PureOlogy,Redken,Rene Furterer,Rusk,Rusk,Joico,Image,ICON,Hair Care,Goldwell,Ghd,Fudg... read more
Location details
2929 Arden Way, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please Do Not Shop @ Total Beauty Experience – Hello Ladies~ As with most ladies, my hair is a very important asset and investment, but when you are a "Woman of Color
Don't buy – I am so disappointed!! If they are going to sell products they should back them up!!!!! They need to tell you that your sale is final!!! They have lost a customer and I wll tell everyone I know not to shop here!!!
WELL,,,hhhmmmm?this salon sucks!!! – SO,I AM IN TOWN FOR A DAY AND I AM WITH A FRIEND...A FRIEND THAT IS SO WEALTHY ..THAT MONEY MEANS NOTHING TO HIM.!!!!! A $20,000.00 NORDSTORM SPREE IS PEANUTS!!!! seriously. SO,I GO TOWARDS THE SKIN CARE AREA,BESIDES HAVING THESE NAME TAG EMPLOYEES SAY CAN I HELP YOU FIND ANYTHING?AND VERY ODD LOOKING EMPLOYEES AS WELL YOU THINK THAT AT A SALON THEY WOULD HIRE SOME GOOD HEALTHY MEAT...I MEAN EMPLOYEES.,I MEAN PART TIME FLOATERS THEY STOPPED ME,AT LEAST 6 TIMES BEFORE I GOT THERE TO THE JA... read more
Business response:
Maybe you should be a little more humble :)
Rude Rude Owner!!!! – I purchased a Flat Iron frome here for a wedding!I did not even get to use it! It broke as soon as I plugged it in! I went back to the store expecting to get my money back, by the way it was not cheap! Debbi the store owner refused to give me my money back and was very condesending!!!! Unfortunately I have a store credit to a store that I never want to shop at again! I would NOT NOT NOT shop here! It is a nice store to look at but the owner put the B in itch!
This place sucks and so does the owner – I bought my Dermalogica products here for over a year, with the owner of the store (at least I think he's the owner) kissing my butt every time, until one day I finally saw his true colors. I was trying to ask the cashier a simple question and the owner butted in with an incredibly condescending retort that didn't even make sense, since he had only been half-listening to our conversation. He treated me like I was trying to scam him or something when I was just asking an innocent quest... read more
Terrible store and employees – I called them for a producat and got quoted 19.95 after I got there it was 49.95. ok, fine. I was told that if the product was not used, I could return it for my money. If I used it, I could only get store credit. I purchased the product and went home and really looked into it and decided not to use the product. I went to return it and they would not give me my money back. The woman there took the product over the counter and then would not give it back to me. Unbelievable....I got my product b... read more
Total Beauty Experience ROCKS – Every time I visit I am thrilled by the HUGE selection of products and the incredibly friendly staff. I don't live anywhere near the store, and yet it's the only place I will go to buy hair and skin products and fun gifts. I recommend the store and salon to all my friends, and everyone who I recommended has become a faithful customer.
Great product selection – I went online to find store hours and was sucked into reading a lot of negative comments. I needed Dermalogica products and this store had the best prices. I prepared myself to be mistreated and was ready to fire back at any employee that made me feel like an unworthy customer. To my SURPRISE I was greeted by a friendly young lady. I was able to walk around the store without being followed (I was looking over my shoulder to see if anyone was peeking around corners), I picked up products and sampled ... read more
Not Surprised – I initially searched Total Beauty online to see if they had a website. But after reading all of the negative reviews I am not surprised in the least. A month ago I visited Total Beauty out of curiousity and although I discovered that there are sooo many good products there I couldnt look at anything without someone looking over my shoulder the ENTIRE time...it was so unusual I felt as though I was being stalked. They are way out of line with their vigilance. They should just spend the money and get video came... read more
Frequently asked questions about Total Beauty Experience
How is Total Beauty Experience rated?
Total Beauty Experience has a 4.1 star rating with 233 reviews.
When is Total Beauty Experience open?
Total Beauty Experience is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com