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Total Access Urgent Care

4.9

About this business

Location details

9556 Manchester Rd, St. Louis, MO, 63119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.9421 reviews
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Tisha Glasper's profile image
Tisha Glasper 
recommend  Recommended
5 years ago

Great service. Staff were friendly and the visit was short sweet and to the point 

Vernetta Drusilla Layton-Hayes's profile image
Vernetta Drusilla Layton-Hayes 
5 years ago

My mom and daughter had a BAD experience there last Saturday, one of the first customers when they open, UNFRIENDLY, DID NOT CONSOLE THEM BECAUSE THEY WERE SCARE ABOUT WAHAT WAS GOONG ON! THEY BOTH WENT THERE TOGETHER AND GOT TWO SEPARATE TEXTS: my daughter texts said POSITIVE, WITH NO LAB WORK! MY MOM GOT A DETECTED AND HER LAB PAPERWORK SENT WITH THE MESSAGE AND A NUMBER TO CALL(nobody has called her BACK AS OF YET!!!) we had to call around and find out what A DETECTED MEANT, which NOT EVEN HER OWN DOCTOR DIDN’T KNOW, she ... read more

Business response:

Vernetta, at Total Access Urgent Care we take patient feedback seriously. Please give Annika Hillerbrand, Patient Experience Coordinator, a call to discuss your experience further. We want to help you interpret your labwork and address your concerns about the visit. You can reach Annika at (919) 916-9917. 

Jim Greiner's profile image
Jim Greiner 
recommend  Recommended
5 years ago

Thorough and took great care of me. 

Mary Ail's profile image
Mary Ail 
recommend  Recommended
5 years ago

Friendly knowledgeable staff, thorough practitioners, many offered services, easy prompt access. 

Nikki Smith Mollica's profile image
Nikki Smith Mollica 
recommend  Recommended
5 years ago

My daughter and I went in to be tested for Covid. She was very afraid and the nurse not only described how it would feel to her perfectly he was so gentle with her she didn’t feel a thing. We were in and out and she was also diagnosed with an ear infection her own doc missed. Great job. 

Mark Chambers's profile image
Mark Chambers 
recommend  Recommended
5 years ago

There were 10 people ahead of me but the line moved fast so I didn’t have to wait too long. The staff were very polite and helpful. 

Judy Gronemyer Kinealy's profile image
Judy Gronemyer Kinealy 
recommend  Recommended
5 years ago

Everyone was very nice and professional about everything. I will definitely go back there any day over the ER. 

Franklin Dobkins's profile image
Franklin Dobkins 
recommend  Recommended
5 years ago

the service was great but a little long wait time. they got busy when we arrive. the technician were great and keep us posted on the wait time 

Tom Long's profile image
Tom Long 
5 years ago

We went to the TAUC in South County in March of 2019. We gave our insurance information during the visit and we're not presented a bill for any balance owed. Fast forward to September 2020. I received a Collection of Delinquent Account notice in the mail. When I called and spoke with the billing department I was told I should have received a bill in the mail, an email and a text message. I have received emails about taking a survey regarding the visit and emails to inform TAUC is now open during the Covid pandemic. I receive... read more

Frequently asked questions about Total Access Urgent Care

How is Total Access Urgent Care rated?

Total Access Urgent Care has a 4.9 star rating with 421 reviews. 

When is Total Access Urgent Care open?

Total Access Urgent Care is open now. It will close at 8:00 p.m.  

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