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9556 Manchester Rd, St. Louis, MO, 63119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Great service. Staff were friendly and the visit was short sweet and to the point
My mom and daughter had a BAD experience there last Saturday, one of the first customers when they open, UNFRIENDLY, DID NOT CONSOLE THEM BECAUSE THEY WERE SCARE ABOUT WAHAT WAS GOONG ON! THEY BOTH WENT THERE TOGETHER AND GOT TWO SEPARATE TEXTS: my daughter texts said POSITIVE, WITH NO LAB WORK! MY MOM GOT A DETECTED AND HER LAB PAPERWORK SENT WITH THE MESSAGE AND A NUMBER TO CALL(nobody has called her BACK AS OF YET!!!) we had to call around and find out what A DETECTED MEANT, which NOT EVEN HER OWN DOCTOR DIDN’T KNOW, she ... read more
Business response:
Vernetta, at Total Access Urgent Care we take patient feedback seriously. Please give Annika Hillerbrand, Patient Experience Coordinator, a call to discuss your experience further. We want to help you interpret your labwork and address your concerns about the visit. You can reach Annika at (919) 916-9917.
Thorough and took great care of me.
Friendly knowledgeable staff, thorough practitioners, many offered services, easy prompt access.
My daughter and I went in to be tested for Covid. She was very afraid and the nurse not only described how it would feel to her perfectly he was so gentle with her she didn’t feel a thing. We were in and out and she was also diagnosed with an ear infection her own doc missed. Great job.
There were 10 people ahead of me but the line moved fast so I didn’t have to wait too long. The staff were very polite and helpful.
Everyone was very nice and professional about everything. I will definitely go back there any day over the ER.
the service was great but a little long wait time. they got busy when we arrive. the technician were great and keep us posted on the wait time
We went to the TAUC in South County in March of 2019. We gave our insurance information during the visit and we're not presented a bill for any balance owed. Fast forward to September 2020. I received a Collection of Delinquent Account notice in the mail. When I called and spoke with the billing department I was told I should have received a bill in the mail, an email and a text message. I have received emails about taking a survey regarding the visit and emails to inform TAUC is now open during the Covid pandemic. I receive... read more
Total Access Urgent Care has a 4.9 star rating with 421 reviews.
Total Access Urgent Care is open now. It will close at 8:00 p.m.
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