Tomten Biketown's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Tomten Biketown

4.8

About this business

Bicycle sales and service with an emphasis on customer service. 

Location details

1029 Central St, Leominster, MA, 01453, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.8210 reviews
Select a rating
Ross Mealey's profile image
Ross Mealey 
recommend  Recommended
4 years ago

Excellent sales/service/staff! We stopped in to take a look around while in the area and left with a new bike! Thanks guys!! 

Jackie McCrillis's profile image
Jackie McCrillis 
recommend  Recommended
4 years ago

Best bicycle shop I've ever used. Dropped my bike off Friday and got it back today even though they were extremely busy. Thanks Tom Ten! 

Corey Brunner's profile image
Corey Brunner 
4 years ago

My son got a bike here June 13th and within 10 days the brake assembly fell apart while he was riding and I called the store and they said oh you didn’t purchase a warranty so we would have to charge you to put it back together. Sorry but Not paying for a bike repair within less then 30 days on a bicycle that he got for $450 I think that’s poor customer service bikes should be guaranteed for the first 30 days with free repairs within those first 30 days. I will never do business here again 

Business response:

Corey Brunner Please contact me directly at the shop and I'll get you sorted right away.-Nate (Owner) 978-840-3221 

Steve Miner's profile image
Steve Miner 
recommend  Recommended
4 years ago

great people and great service. 

Don Price's profile image
Don Price 
4 years ago

Pick up their phone = pick up their phone 

Evan Randall's profile image
Evan Randall 
recommend  Recommended
5 years ago

Tomten Biketown is without a doubt the best bicycle shop I have ever had the pleasure of doing business with. All of the staff members are interested in one thing and that is to accommodate your needs. Nothing more. Everyone is very professional and friendly. I look no further if in need anything bicycle related! Thanks Tomten! 

Stanley Edwards's profile image
Stanley Edwards 
recommend  Recommended
5 years ago

wonderful, knowledgeable people. waiting to help and set the bar customer experience wise!! 

Lori Romano's profile image
Lori Romano 
recommend  Recommended
5 years ago

I took an old bike there looking for a spoke wrench because I knew the wheels were out of whack. They looked the bike over and gave me an estimate for restoring the bike. I haven’t yet decided if I’m going to go ahead with the work. Before giving the bike back to me, the technician put the spoke wrench to both wheels and fixed them for me. I know one thing for sure — if I decide to restore the bike, it will be going back to Tomten Biketown. The could’ve just given me my bike back the way it was — but they went the extra mile... read more

Amber Barry's profile image
Amber Barry 
recommend  Recommended
5 years ago

Zach, Nate and one other gentleman (I can’t remember his name, sorry!) were SO knowledgeable, patient and helpful! Extraordinary service. I am a novice, at the very best, bike rider and they walked me through everything! 

Frequently asked questions about Tomten Biketown

How is Tomten Biketown rated?

Tomten Biketown has a 4.8 star rating with 210 reviews. 

When is Tomten Biketown open?

Tomten Biketown is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com