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Tom Wood Direct
- Automotive
- Indianapolis, IN
About this business
Location details
9820 Association Ct, Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I found this place on Cars.com after looking for a few weeks. The car had a trim that was not very common where I live, a good price, and a one-owner Carfax with no accidents. I started the process online and spoke to Tiffany the next day. She gave me the idea of a one-way rental car from Michigan. We went through the details, and I drove there within the same week. Afterward, they even returned the rental car to the nearby drop-off for me. The car I was looking at ran and drove great. Online it's hard to see paint chips or ... read more
I had a great experience purchasing my Subaru.I purchased it 100% on line and it was delivered to me and my trade in was picked up all in the Same day. Tiffany was so helpful and thorough. She communicated every detail of my purchase and has been available to me to ask any questions. She gets a 10 for customer service in my book. I couldn’t be more pleased with the process and the job Tiffany did.
I had a great experience purchasing a car from Tom Wood Lexus, while out-of-state. The whole process was done online, at it was easy and smooth. I was able to sign the documents electronically, and only had to wet sign a few documents for the title and registration, which will be done out-of-state. The pricing was transparent, with not hidden fees, and Chad Davis (the E-Commerce Manager) was awesome and helped guide me through the process, and answer any questions I had, both during the purchase process, and post-purchase. O... read more
It isn’t every day that you receive genuinely caring customer service, and I am very pleased to say that this was by far the most positive experience I have ever had buying a car. I was completely amazed by how knowledgeable, professional, helpful, and courteous Tiffany is, and by the amount of effort and time she spent making certain that I received the car I needed quickly and effortlessly. I have used Tom Wood’s service department for years for another car, which is why I felt confident buying from Tom Wood Direct. What I... read more
Super easy transaction from beginning to end. I was able to save a lot of time and effort by purchasing a vehicle completely online. When I had questions someone was very quick to respond and help guide me through the process. I will definitely be recommending Tom Wood Direct to any of my friends who are looking to purchase a vehicle.
Frequently asked questions about Tom Wood Direct
How is Tom Wood Direct rated?
Tom Wood Direct has a 5 star rating with 6 reviews.
When is Tom Wood Direct open?
Tom Wood Direct is closed now. It will open at 9:00 a.m.
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