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Tom Wood Automotive Group

4.3

About this business

Location details

3742, 4620 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.3368 reviews
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Chuck Frary's profile image
Chuck Frary 
4 months ago

Cohen Bostock was great to work with in my purchase of a BMW F900GS Adventure bike! Cohen was very fair in negotiation, provided great communication, and he continues to show interest in my satisfaction as a customer of Tom Wood Powersports! All good! Chuck F 

Paul Tindall's profile image
Paul Tindall 
7 months ago

Called multiple times about canceling GAP and extended warranty on a vehicle I traded off. Cannot even get a call back. Unprofessional in my opinion. 

Jalynn Simmons's profile image
Jalynn Simmons 
9 months ago

I'm having some work done at Tom Wood Automotive, on my 2021 VW Atlas.When challenges arise, I must say, I am highly impressed with The General Manager. Chris Neira will go above and to resolve matters and achieve ultimate customer satisfaction. Thank you for all that you do, Chris! 

Nick G's profile image
Nick G 
a year ago

STAY AWAY - I had an incredibly frustrating experience with this dealership. I drove all the way from NJ to Indiana to pick up a used vehicle, and from the start, things went downhill. During a FaceTime call, the sales representative JAY FAILED to show me several scratches on the car, FAILED to mention that tires were off road, FAILED to mention that there is only 1 key fob and FAILED to mention that the interior seat belt holders were missing. After I drove 20 miles away from the dealership, a brake warning light appeared o... read more

Bart Naughton's profile image
Bart Naughton 
a year ago

This dealership just told the BBB that they refunded me the purchase price of $1265 for a Value Shield policy that I never ordered. They never sent me any money or even an email, they only responded to my BBB complaint by saying they had repaid me. Nothing but lies from them and a lack of communication unless you are handing them a check. Purchase your next car anywhere but at a Tom Woods dealership! 

Frequently asked questions about Tom Wood Automotive Group

How is Tom Wood Automotive Group rated?

Tom Wood Automotive Group has a 4.3 star rating with 368 reviews. 

When is Tom Wood Automotive Group open?

Tom Wood Automotive Group is closed now. It will open at 7:30 a.m. 

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