Tom Peacock Nissan's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Tom Peacock Nissan

4.5

About this business

Location details

15300 North Fwy, Houston, TX, 77090, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.524,811 reviews
Select a rating
Marie R's profile image
Marie R 
a week ago

Do not go to this Dealership-not nice Finance, etc staff. Tried to get my Gap Insurance refund, after I refinanced my Nissan Sentra. After 2 hour wait, a Finance dept person took me and my son into his office and told me they no longer give gap refunds because I did not pay for it, very rudely and then walked us out of his office. I told him we paid for the gap with our loan that was paid when we refinanced. He would not even acknowledged me talking, just walked away. The dealership owes approx $800.00, for gap refund - what... read more

Delene W's profile image
Delene W 
5 months ago

They falsely advertised telling You are approved for certain amount of money through Global lending, after doing credit application online. Then arriving at the dealership doing another credit app. Now telling you need a Co-signer. It was a waste of time and FRAUD!!!! They NEED TO BE ASHAMED OF THEMSELVES 

amanda R's profile image
amanda R 
9 months ago

They false advertise 100%..They lie when they say you have a job you drive away. They lie about working with bad credit and open loans,and they completely disregarded me very quickly. First walking in there i got an attitude from the front desk girl as if there was a problem with me walking in there or something. Very uncomfortable... Should had know then to walk right back out. Mr. Lo called the man they got to "help me" when i walked in having two diff names to ask for bc I was in contact with two and he proceeded to talk ... read more

Ricky S's profile image
Ricky S 
9 months ago

They called me at 9:30 am on 10/02/24 and told me I had a guaranteed approval of $35,000.00 to buy a vehicle. I clarified with them that it wasn’t a pre-approval and it was an actual APPROVAL. They assured me I could spend $35,000.00. After two days of back and forth negotiating they told me I never had an approval and could only get $20,000.00 financed. They tried to pull an illegal bait and switch. The management team is rude, condescending, and unwilling to take responsibility for the actions of their employees. These peo... read more

Ana R's profile image
Ana R 
a year ago

Tom Peacock is the absolute worse. I was there yesterday , I had an appointment and pre approval on hand. I was ready to purchase a new vehicle. The finance manager was very rude and very aggressive towards my husband. They also didn’t make us aware of hidden fees. We arrive and automatically added a “VPN package” to the finance charge. I argued about wanting it removed and was rejecting this offer, and yet they refused and said it was part of Tom Peacock policy. This dealer is trying to hustle your money. In the end the man... read more

Malika L's profile image
Malika L 
a year ago

THE ABSOLUTE WORST! before hurricane beryl i had a pre approval for a vehicle that Noah arranged for Monday however due to the hurricane that was postponed. On Thursday they opened with limited staff and I I worked with deon who seemed to be helpful but wasn’t and stated all the banks had closed and he would follow up with us the following day, he never called. I also spoke with Johnathan graham who also seemed helpful but had yet to return any of my calls since Thursday it’s always there in meetings all day or their transfe... read more

Alex C's profile image
Alex C 
a year ago

PLEASE BEWARE! I am writing this review to bring awareness to a situation that took place at my residence on April 14th, 2024. Two Tom Peacock Nissan employees along with a third adult male decided to show up to my house and continuously bang on my front door and ring the door for an absurdly amount of time. As a response the police were contacted and sent out to my residence. I recently purchased a vehicle from this establishment on Saturday, April 6th and I came back the following Saturday, April 13th at 9:00am to have my ... read more

Drusilla S's profile image
Drusilla S 
a year ago

On 7 October 2023, I purchased a 2017 Nissan Rogue from Tom Peacock Nissan dealership in Houston, Texas. I completed the required application listing my three (3) incomes, The manager, Carlos ***** at Tom Peacock stated I could only list one major income which is my current job. The salesman Joe ****** informed me the car included one free key remote within 1 year and 3 years of free oil change. I was informed the car had an oil change, brake fluid replaced, new front/rear brakes, new door guards, 15-point inspection, intern... read more

Raul P's profile image
Raul P 
a year ago

They do false advertising The advertise one thing on the radio And when you go over there it’s a different story. 

Frequently asked questions about Tom Peacock Nissan

How is Tom Peacock Nissan rated?

Tom Peacock Nissan has a 4.5 star rating with 24,811 reviews. 

When is Tom Peacock Nissan open?

Tom Peacock Nissan is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com