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Located in Bryan, Texas, Tom Light Chevrolet is an automobile dealership. It provides new and pre-owned Chevrolet vehicles that include cars, vans, minivans and sports utility vehicles. The Chevrolet models offered by the dealership include Astro, Avalanche, Aveo, Cavalier, Cobalt, Corvette, Equinox, Express, Impala, Malibu, Monte Carlo, Tahoe, Uplander and Venture. The dealership additionally provides pre-owned vehicles of various makes, such as Honda, Dodge, Toyota, Pontiac, Buick, Ford, GMC, Isuzu, Mazda and Nissan. The M... read more
738 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I’m sure I’ll be blocked soon, so let me say this before that happens. This place has seriously some of the worst customer service I’ve ever seen. I’ve been going through this page reading their responses to customer criticism, and it’s seriously appalling. It’s never their fault. He’s always putting the blame onto the customer in a very rude, condescending manner. And then he blocks them so they can’t respond back. I went into Chevy years ago looking for a used vehicle, found a Toyota truck I was interested in. But then I w... read more
The customer service, here, is horrible. You do not get a right to treat people the way you have been doing for years. Your business will be effected, and it will because of the lack of respect you have for certain groups of people that enter your doors. Shame on you!
Tom Light is a good dealership and Lesli is the best saleswoman there!!! Highly recommend this place!!!
Business response:
Lacy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bubba Dickson | General Sales Manager | bdickson@tomlight.com
Talking about customer service... Ill give them A++! � Bryce Pflughaupt has done fantastic! Thanks for all the help, man! I got the best truck that I need for my work. Looking for a car? Ask for Bryce! Clint and Bryce youre all the best! Thanks a lot �
Business response:
Kryte, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Bubba Dickson | General Sales Manager | bdickson@tomlight.com
Latest TV Commercial on KAGS reminded me to rate your company...I tried to purchase a 2017 Chevy 2500 HD about 2-3 months ago and was the absolute worst experience ever. The GM Bubba, well he was the most pushy in your face type salesman and full of crap. My first vehicle to purchase so I may be a bit slow and ask questions but I was able to see through there bullshit and high priced offers. These guys are not affordable. Ended up purchasing a 2017 F150 Lariat 4X4 Fully Loaded from Griffith Ford in Seguin, TX. DO NOT PURCHAS... read more
DO NOT buy used vehicles here. I bought a used truck and they assured me it would be reliable and less then 60 days later it left me stranded on the side of the road. They would not do anything to help me.
Business response:
Amanda, please call me to discuss your issue. When we sold the vehicle to you it was a great running truck. I wish we could predict when vehicles break down but that is just not possible. We also gave you an opportunity to take the vehicle to a private mechanic but you declined. We also offered an extended warranty to you because we cant predict what the future holds and you declined that as well. Again please call me to discuss the problem and give advise.
Business response:
Thank you for the awesome rating, Josh! I'm glad to see that you were pleased with your visit. Don't hesitate to reach out to us if you have any other automotive needs. Best, Bubba Dickson | General Sales Manager | bdickson@tomlight.com
Tom Light Chevrolet Company has a 4 star rating with 127 reviews.
Tom Light Chevrolet Company is open now. It will close at 7:00 p.m.
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