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Tom Kelley Buick GMC
- Automotive
- Fort Wayne, IN
About this business
Location details
633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedTom Kelley GMC was awesome. I got a great truck at a great price!!
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Tom Kelley Buick GMC Team!
RecommendedThe whole staff at the dealership is on the up and up and treat you well. Kevin Smith is a great no pressure salesman. He knows the product that he sells great.
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tom Kelley Buick GMC Team!
RecommendedExcellent service by service department. Honorable mention for Jerry Gibson
Business response:
Thank you, Jim! This picture made our day.
RecommendedGreat Service Dept. Very courteous and helpful staff.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Pay attention to your paperwork. They did not pay off our trade fully and we had to cover the difference to avoid issues with us buying our house and are now fighting with them over it. Unethical dealership. I will never buy from them again or recommend them.
RecommendedNot to much hassle getting to the right deal. Looked for all the discounts available.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Tom Kelley Buick GMC Team!
This dealership has to be the WORST MOST UNPROFESSIONAL GMC dealership in Louisiana. If something happens to your automobile on their property they will call you a liar and talk to you in a very condescending manner and say that they would bet money $8 thousand dollars to be exact that the issue didn’t happen at the dealership and your issue is not their problem
Business response:
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (225) 926-7010 when you can so we can address this situation directly. Thank you and have a great day.
RecommendedThe greatest new car buying experience around ask for the owner Tom Faragali a great guy he’ll make you a deal you can’t refuse! Tell him I sent you.
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The T & T Coast Team
RecommendedI had been to multiple dealers in the week prior to coming to Boucher Buick GMC, and had negative experiences at each with pushy salesmen and vehicles with obvious issues. It was wonderful to come to this dealer and be met with an upstanding sales staff and to be shown a vehicle in great condition. Nick was very helpful and great to work with!
Business response:
Lauren, thank you for choosing Boucher! We are glad you enjoyed your experience with us.
Frequently asked questions about Tom Kelley Buick GMC
How is Tom Kelley Buick GMC rated?
Tom Kelley Buick GMC has a 4.8 star rating with 5,972 reviews.
When is Tom Kelley Buick GMC open?
Tom Kelley Buick GMC is closed now. It will open tomorrow at 8:30 a.m.
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