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Toland Dennis M MD
- Gastroenterologist
- Cypress, TX
About this business
Dr. Dennis Toland, MD is a gastroenterology specialist in Cypress, TX. He specializes in gastroenterology and internal medicine.
Location details
21212 Northwest Fwy #245, Ste 245, Cypress, TX, 77429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Healthgrades chopped off 1/2 of the review I wrote and it was full of errors which were not there when I typed it in. This is a rewrite. Terrible record keeping. Things discussed in the appointments and recommendations for tests are not written down. When you call to follow up, the nurse practically accuses you of lying because they are not written in your chart. Whose fault is that?! I also had the doctor say I had refused a test, which was a lie.
I have been seeing Dr. Toland for 20 or more years. I appreciate that he is very thorough and diligent with follow-up. I also enjoy the friendly interaction with his staff.
I trust Dr. Toland over several other doctors I've used to gastro problems. He speaks English and listens patiently to my concerns. He provides options and soothes my mind during illness.
The lady working the desk is awful. I believe she's related to the doctor. I called to see if my blood work appointment was too soon for them to send my request and she said, "I don't know, they are all busy." I said, "No problem, it is not until 3, do you think they might have a chance before then?", she then said "I don't know" in an already rude tone. I said, "Oh, okay. Should I maybe reschedule?" and she loudly said "I DON'T KNOW" and hung up on me.
Dr Toland was very personable and made me feel comfortable. The wait time can run long but they do warn you about that.
Never got to see the Dr. My wife saw him and liked his service but I never got past the front desk. I checked in for my appt on time and after an hour, with no updates and a room full of people, I approached the desk and said "its been an hour", to which the receptionist said "OK". How rude. No explanation or apology. I think she provided poor customer service and because of this her employer has lost my business. If you know you are running late, call people and slip the appt.
Dr Toland and staff are extremely professional and efficient. I have been seeing Dr. Toland for over 12 years and I highly recommend him. He is very passionate about his profession and truly cares about his patients well being.
Dr. Toland is experienced, patient and a very sweet man. This is one of those doctors that truly loves his job and his patients. His office staff is excellent as well. I'm so happy I've found him!
Frequently asked questions about Toland Dennis M MD
How is Toland Dennis M MD rated?
Toland Dennis M MD has a 4.4 star rating with 61 reviews.
When is Toland Dennis M MD open?
Toland Dennis M MD is closed now. It will open on Monday at 9:00 a.m.
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