This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Titan Propane
- Propane
- Lebanon, MO
About this business
Choose Titan Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
19910 Houston Rd, Lebanon, MO, 65536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service stinks now that AmeriGas bought out Empire Gas! I could call and receive a delivery within 3 days before and now I have to wait at least 2 weeks. I am about out of gas and even after 6 phone calls and promises of a delivery...nothing!!! I placed an online order on 1/28/2021, was told it would arrive by 2/10/2021 and it is now 2/15/2021 and still nothing.
I paid for propane FOUR WEEKS ago and I have yet to receive propane. I call everyday and they say it is on the delivery schedule for that day and It never comes. Customer service is awful. This is the second time the company has done this to me. They came once and didn’t try to come up the driveway and pulled away.
I live in a cold area in New England. So far this winter, I have run out of propane TWICE awaiting a delivery from Amerigas. I am getting a $300 fee to get my propane delivered ASAP even though their delivery timing has caused me to run out twice.
Horrible company to work with, call center people are completely clueless, can't tell you anything. Placed our order 15 days ago, still no delivery and they can't say when someone will come. They have no contact with our local branches delivery people. We've been out for 7 days, living on electric heaters and no hot water. Oh and to get them to take the tank away is over $300 ,,, they think,,, not sure,,, only the person that removes it can actually tell you.
Out of gas again. I am an Amerigas auto delivery customer (for now). This is the second time within a month that they did not show up and I am now out of gas again. I called Saturday afternoon and they told my wife there are no trucks available until Monday or Tuesday. I called them back and told them we have young children in the house. We need a delivery today. They said they would be out today to do an emergency delivery. They never showed up. It is now Sunday, still waiting, still cold. The technicians are great but cust... read more
This company allowed my 84 year old grandmother to run out of propane with temperatures in the single digits. We call because she has NO HEAT, NO HOT WATER and the representative said they would send someone out ASAP. Needless to say, no one came. We sat on the emergency line last night for over an hour and no one picked up. We will be changing companies after this. Furious is an understatement.
They bought out the propane company have delt with for 3 years . My first and only delivery from amerigas will be my last . I paid $433 for 100 gals of propane that last year cost me $265 from my previous company they bought out .
This company needs to be put out of business. They are by far the worst company I have ever dealt with. I live in a community and there are many people without heat. I tried calling them so many times. On 11/11/20 I spoke with Anthony Bevacqua, 12/1/20 Loretta Bissen, 1/5/21 Liara about overcharging our people, as we had a set price for our development. Each one said the same thing, we will adjust the bills and send out new ones so don't pay until you get the new one. When I was lucky enough to get a person, they all said th... read more
Unfortunately, this is about the only option we have in our area. We have had nothing but trouble from the very beginning when they refused to fill our tank because it was too close to the water heater. They tried to blame the contractor, but I informed them that they had filled it for the previous 8 years for previous homeowners. After back and forth, they finally moved our tank and filled it, but they have not filled our tank on several occasions when scheduled. Most recently, we were reportedly scheduled to have our tank ... read more
Frequently asked questions about Titan Propane
How is Titan Propane rated?
Titan Propane has a 1.1 star rating with 642 reviews.
When is Titan Propane open?
Titan Propane is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com