Titan Propane

Michael K 

on BBB

4 years ago

Amerigas lies about prices and fools you into false delivery times. Otherwise, they are great. They told me $2.09 per gallon but when scheduling delivery, the price went up over $4! Scheduling service requires multiple phone calls and literally more than an hour waiting on hold! These guys are crooks and incompetent to boot. I give them a much deserved "F." 

Bobby R 

on BBB

4 years ago

To bad you can't leave zero stars. This company bought out all the smaller propane companies around us so they could dominate. Yet when we have a cold winter they can not keep up and will not even answer the phone. They have so many add on charges that you are not aware of. If your tank goes empty they will charge you extra. I just closed my account with them and told them pick up their tank which I payed rent on every year. Now they want $150 to come pick it up. I was told they put that information out in one of their legal... read more

Daryl C. 

on BBB

4 years ago

Worst company I have ever dealt with in my life. They filled our tank in Sept 2020 and noticed a lead in their tank. Said it would be fixed in 1 week. Called repeatedly for 4 months with promises to fix each time. Finally cancelled with them in Jan and it took until April for them to pick up the tank with repeated calls to their unprofessional customer service staff. They do not care about their customers or able to service their customer's needs. NEVER use them. We have a lot of other good providers in our area besides them... read more

NOT G. 

on BBB

4 years ago

BAD BAD BUSINESS ON 5.11/21 FULL MY TANKLP MY BILL IS $907 I PAY ON 5/13 21 FROM MY BANK IN ON 5/18/21 FROM MY BANK $907 /MY BAL AT MY BANK IS - $723 NOT GOOD I CALL MY BANK THE BANK SAID THE CALL AMERIGAS I DID 145 MIN ON THE PHONE NOT GOOD''''''''''''''''' I HAVE NO $$$$$ 2 PAY MY BILLS 

Donna C 

on BBB

4 years ago

I was paying 2.75/gallon and they kept filling my tank to 90%. I wanted a smaller tank which didn't happen and had another fill automatically happen. Canceled service and haven't been recompensed for the propane which was already paid for. They state they will not do so, also. Zero stars! 

Mel 

on BBB

4 years ago

Worst company to work with. We switched companies about 2yrs ago, Amerigas has still not picked up their tank. They wanted to charge us $200 to remove THEIR tank from my property. It is such a hazard and super dangerous as my kids along with neighbors all play in the yard. AMERIGAS come get your tank. 

A N 

on BBB

4 years ago

Absolutely ridiculous customer service. We called them two times to set up a new service and twice, they told us that they would set up an account number. Currently, we have no heat in freezing weather and Amerigas customer service refuses to provide us with gas despite us offering a credit card number to charge to. We have young children in the house and Amerigas still claims they cannot offer us with gas although their negligence is the reason for our lack of gas. Terrible company with no humanity whatsoever. 

Fred R. 

on BBB

4 years ago

Worst company I ever dealt with! They will not satisfy my propane needs, especially delivery & customer service 

Ben H. 

on BBB

4 years ago

Amerigas customer service is horrible. We have been a customer for 18 years and they treat us like we are doing them a favor by being a customer. The latest is the final straw. We will be switching to another company. I don't know how we have stayed with them so long. In the beginning they were relatively good. We were told that we would not have to pay a tank rental charge if we purchased gas every year. Unfortunately they sized the tank with a capacity about double what we use but they did waive the rental fee each year wh... read more