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Tire Discounters
- Tires
- Louisville, KY
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Georgia and Alabama. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
9514 Preston Hwy, Louisville, KY, 40229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
can never get service on road hazard insurance without a 2 to 3 hour wait. Costco got me In right away, <$10 later, on my way. So I priced a full set of replacement tires there and saved $400 by getting them at Costco. Goodbye TD, Costco customer for life.
Business response:
We take great pride in our long term tire care. Our apologies that you had troubles getting your tire service. We would like to connect to learn more, Tom. Please send full details to tirediscounters.com/contact. Talk soon!
This business lets you make an appointment for service then makes you wait. Used to go first thing in the morning, and I would wait. Went somewhere else for my last oil change but thought I’d give them another chance. Went in the afternoon this time, 4pm appointment. After an hour and 45 min, car hadn’t been touched. Took my key and left. They offered no explanation, no apology. Seemed happy that I lightened their work load. Went down the road, had some extra service done, out in 30 min. Will not go back to this store, ever,... read more
Business response:
Per your wall post, we would like to connect and dig in. I have started a customer care ticket for you, Jason\. Please email your preferred contact information to support@tirediscounters.com. Talk soon!
Broke my son's radiator. Refuse to fix. Never will go back.
Business response:
Thank you for taking the time for alerting us. We have been digging into our history to find the customer information/history, but we have been unsuccessful without receiving more information from you, Robert. Please provide the customer name that your son's car was serviced under. Also, we would love to connect to learn more. We need a preferred number that we can reach you or your son. I have started a customer care ticket for you. For reference, your number is 47106-64. Denny is the regional manager in your area. We will ... read more
Business response:
We take your feedback seriously and are always looking to improve, Tommy. If you ever have any ideas or feedback, let us know at tirediscounters.com/contact
They are slow! Even if you have an appointment please expect to wait an extended period of time. I guess that’s the service you get at $9 an hour.
Business response:
Thanks for your feedback. We are always looking to improve. Right now, our appointments are like a line-jumping pass at an amusement park, Chuck. An appointment gets you the next available bay. We work hard to have competitive pay and growth within our company, so that would not affect any wait. We would like to connect to learn more and address your concern. We are checking our history, but if you have a preferred number that we can reach you, please send it to support@tirediscounters.com. We look forward to connecting.
I purchased 4 brand new tires was told I got road side hazard with the purchase then when I took one of my tires back they said okay we will fix it bc it’s a new tire and then they lied and said bc u have a sports car we cant offer that to u so u have to buy a another new tire then he seriously had the nerve to ask if I wanted to purchase road side warranty like really dude horrible experience I’ll make sure I’ll never go back and I’m going to make sure none of my friends and family spend there money in this place again
Business response:
We take great pride in our warranties and tire care. We'd like to connect to learn more about this situation. If possible, please send your full name & preferred method of contact to support@tirediscounters.com. Once received, a member of the team will respond. We value your feedback & hope to resolve this soon. Thanks!
Avoid at all cost. 2 hours and 45 mins for tire rotation and oil change. Employees sitting around eating munchies and watching computer. Looking at the others comments this is the standard for this shop
Business response:
We definitely follow up on all concerns and get management involved. Thank you for continuing to work with us. We strive to have all of our locations to operate at 5 stars. So we will work hard to earn back your trust. Thanks!
Excellent staff and workmanship. on time & under budget. :)
Business response:
On time and under budget! Just how we like it! Thanks for the shoutout, David!
Well for whatever reason whoever got tires Friday it took forever is in there over 3 hours for my tires and alignment and then it took another 15 minutes for them to check me out at the register. The guys who are doing tires or just standing around joking taking their sweet old time not worried about people have to go to work or other things that they had to do. Very poor on the service would not recommend
Business response:
Thanks for alerting us via review, John. We are always looking to improve and this feedback will go a long way toward our resolve. While we are generally very expeditious in our service, there are times when we can get backed up. We want to dig in to learn more about your experience. If you are willing, please send your preferred contact information to support@tirediscounters.com or tirediscounters.com/contact. We look forward to connecting you with a TD team member soon!
Frequently asked questions about Tire Discounters
How is Tire Discounters rated?
Tire Discounters has a 3.9 star rating with 805 reviews.
When is Tire Discounters open?
Tire Discounters is open now. It will close at 7:00 p.m.
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