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Tire Discounters
- Oil Change Stations
- Florence, KY
About this business
Family owned and operated for more than 40 years! We serve the tire and automotive service needs of customers in Ohio, Kentucky, Indiana, Tennessee, Alabama and Georgia. Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments (We're home of the free alignment), oil changes, brakes, custom wheels, shocks and str... read more
Location details
8104 U.S. Hwy 42, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Business response:
Awesome! We love this! Car's are our freedom. No matter how much we know about them, when they're not working properly we feel it. Glad to hear that Dick took great care of you - he's one of our finest. We'll make sure he gets a proper shout-out. Welcome to the TD family, Gayel! We will see ya again when ya need us. For whatever it may be!
Best Tire Discounters Location I've ever been to....friendly staff and excellent management
Business response:
Woo! Thanks for the stars, Charles - say that five times fast. Glad we were able to take care of ya. We will see ya again when ya need us.
I stopped in Saturday morning to have my tires rotated but I was told it would be a 1.5 hour wait since I did not have an appointment. I didn’t want to wait that long and I scheduled an appointment for Monday afternoon. I arrived early for my appointment on Monday and was told it shouldn’t take more than an hour. Two hours later I recieved my vehicle back without any explanation or apology as to why it took so long! I definitely do not recommend waiting around for your vehicle; drop it off when you have a large block of time... read more
Business response:
Thanks for your feedback, Troy. We are always looking to improve. Right now, our appointments are like a line-jumping pass at an amusement park. An appointment gets you the next available bay. The team is supposed to keep you updated on any unexpected delays. We would like to connect to learn more and address your concern. We are checking our history, but if you have a preferred number that we can reach you, please send it to support@tirediscounters.com. We look forward to connecting.
Business response:
Thank you so much for taking the time to alert us via a review, Christine. We take great pride in our outstanding customer service and quality car care. We must connect to learn more about your experience and earn back your trust. We have alerted the team and checking our history. To best serve you, please provide your preferred contact information to tirediscounters.com/contact. Talk soon.
People just don’t take pride in their work. You can tell. If I’m standing at the desk, don’t answer the phone before you acknowledge me. Don’t answer a text on your personal phone either. And how hard is it to call the customer when the vehicle is finished? I had to call myself to find out I could pick it up. This store is covienent for me to get to and close but I doubt I’ll be back. I’ll go back to Walton. At least they call me when my vehicle is done. Dick didn’t even have a paper stating they even rotated my tires. I had... read more
Business response:
Thanks for alerting us, Adam. We have policies and standards in place that should've prevented this. We strive to have all of our locations operating at a high level and this feedback will go a long way towards our continued improvement. We want to dig in to learn more about your experience. If you could, please send your preferred contact information to support@tirediscounters.com or tirediscounters.com/contact. We look forward to connecting you with a TD team member soon!
Business response:
Thanks for the stars, Retia! If you ever have any ideas or feedback, let us know at tirediscounters.com/contact
Business response:
Thanks for the stars, Nancy! If you ever have any ideas or feedback, let us know at tirediscounters.com/contact
Business response:
First, we really appreciate your past and future business. Thank you for taking the time to alert us about your multiple trips. We work hard to be 110% every time, but if we falter, we work that much harder to make things right. I have alerted the team. We will be in touch and we look forward to seeing you again in 5000 miles to take care of your latest shoes. Take care, Stephen.
Mostly a good experience. was told my car would be ready by 7:00pm called and was told it would not be ready until early next day . not a problem for me but it could have been. still a good experience. was not offered road hazard protection . maybe not available. have bee doing business a long time with tire discounters will continue to do so
Business response:
Glad everything was, for the most part, good, but we really strive for perfection, Bob. Our apologies that you were not explained and offered the road hazard warranty. We can still add it though! I have alerted the team. To best serve you, please email your preferred contact information to support@tirediscounters.com. Talk soon! We will work hard to earn those last two stars.
Frequently asked questions about Tire Discounters
How is Tire Discounters rated?
Tire Discounters has a 4.3 star rating with 856 reviews.
When is Tire Discounters open?
Tire Discounters is open now. It will close at 7:00 p.m.
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