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Timber Run

3.9

About this business

Explore Timber Run Apartments in Houston, Texas and find everything you’ve been looking for in an apartment community! Located in the prized Galena Park Independent School District, Timber Run Apartments offers spacious one and two bedroom floor plans with exceptional amenities. Our residents enjoy a plethora of high-end features such as our spacious closets, private balcony and patios, and stylish two-tone paint. Residents also have the opportunity to indulge in the resort-style amenities of our community such as a sh... read more

Location details

13000 Woodforest Blvd, Houston, TX, 77015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.9212 reviews
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Beth P's profile image
Beth P 
2 years ago

There are no laundry facilities. The machine you use to put money on your card to use the washer and dryer is broken. They won't fix it. But advertise there are laundry facilities on site. There aren't any now. This needs to be fixed. 

Cole S's profile image
Cole S 
3 years ago

I lived in parkside apartments for 5 years with my wife and never had any serious issues. Once we were moved out we were informed that we owed over $2,000 for damages to the apartment. Of the damages listed they claim they have to repaint the bathtub which should fall under normal wear and tear and the cost should not be passed onto us. Also they claim the walls were black which is also not true there was a small spot in a room and thats it. All the cleaning should be covered by the cleaning fee. It feels like they overcharg... read more

Tony Tart's profile image
Tony Tart 
4 years ago

I have been a tenant at Park West in Greenville, SC since October 2018, so I am writing this review out of extreme frustration, so forgive me if I come off angry, because I am not. I'm merely just a concerned tenant that would like some answers. First, I am very upset how high the rent continues to climb in this area each year. I moved to these apartments simply because I am a college student and they were affordable at the time. Residents pay for pest control, but I have seen roaches on the sinks in my bathroom, kitchen, an... read more

Marisa's profile image
Marisa 
4 years ago

I worked.of Lexington Hills Apartments in Eagan MN when ******** who commented as well faced the issues with the ceiling she had. Ot WAS handled very badly with no offer of proper assistance. I asked and asked for help for them and Vanessa refused to accommodate them in any way. I also lived there. I was the 5th leasing agent she had gone through in a year's time. And I found out there was good reason she couldn't retain help. She was horrible to work for. She would show me how to do things and then when left to do them on m... read more

Marisa R's profile image
Marisa R 
4 years ago

I worked.of Lexington Hills Apartments in Eagan MN when ******** who commented as well faced the issues with the ceiling she had. Ot WAS handled very badly with no offer of proper assistance. I asked and asked for help for them and Vanessa refused to accommodate them in any way. I also lived there. I was the 5th leasing agent she had gone through in a year's time. And I found out there was good reason she couldn't retain help. She was horrible to work for. She would show me how to do things and then when left to do them on m... read more

Danielle L's profile image
Danielle L 
5 years ago

This management company does not care about you and will take care of their tenants. I pay rent on time or early every time. The apartment above me flooded which flooded my apartment. I had to clean a lot of it myself. They told me it was okay to leave me in an apartment with the ceiling crashing down in the living room and pieces of drywall falling on me while I shower. (i wish i could attach the pictures of what they left me to live in) They left the mess for awhile before someone came to clean it after I had to reach out ... read more

Business response:

We do apologize for this unfortunate incident that was not caused by neglect, but an accident. I have received pictures today that the drywall was repaired and clean up prompt. Management offered alternative arrangements for the night; If you are still in need- please reach out to the management team for assistance. Contact your insurance company should a claim be warranted. 

The Truth's profile image
The Truth 
5 years ago

I live in Park Square Apartments in SC. These apartments are not worth $1,200 month for a three bed room apartment. We don't even have a a washer or dryer in the apartment, when we first moved in the carpet was full of fleas and we are charged monthly for some to come a spray for bugs but I have never seen this person. We also get charged for risk mitigation but we don't have any security cameras and guards. Someone new is in the rent office every two months we had a lady named Zoe that was letting everyone pay cash, then th... read more

Business response:

Quinton, the property offers on-line options to assist with rental payments where you can monitor your account personally. Storm damage from the recent tornado is currently pending insurance approval and remediation will be underway this week. All residents are required to maintain personal property and liability insurance. Please address concerns with neighbors to the Property Manager for resolution and insurance inquiries to your provider. We will continue to monitor your concerns and are available to address any needs as ... read more

David L's profile image
David L 
5 years ago

Monument Real Estate Services... where do I begin? It's clear that this is a company driven solely by profits for itself and its investors, despite its website's proclamation that it provides "a true sense of home and community" for its residents. I know this because I was a resident at one of their properties. I lived at The Pines of Wilmington for over 13 years; along comes Monument in January 2019, promising everything is going to be better than ever. Remodeled building hallways, better maintenance, better everything. Som... read more

Business response:

We are sorry your experience at Pines of Wilmington did not live up to your expectations under our management. Your detailed feedback will give our team something to think about with regard to the way we serve our valued residents, especially our long-term ones. We wish you well in your future endeavors. 

Nicole A.'s profile image
Nicole A. 
7 years ago

Love my new apartment. The team onsite was very helpful during my move in process. 

Business response:

******, thank you so much for those kind words. We are so excited you love your new home! 

Frequently asked questions about Timber Run

How is Timber Run rated?

Timber Run has a 3.9 star rating with 212 reviews. 

When is Timber Run open?

Timber Run is closed now. It will open tomorrow at 9:00 a.m. 

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