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Tim Hortons
- Coffee & Tea
- Novi, MI
About this business
Located at 47296 Citygate Dr,Novi,MI,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped a... read more
Location details
47296 Citygate Dr, Novi, MI 48374, Novi, MI, 48374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 5:00 p.m. | |
| Tue | 5:00 a.m. to 5:00 p.m. | |
| Wed | 5:00 a.m. to 5:00 p.m. | |
| Thu | 5:00 a.m. to 5:00 p.m. | |
| Fri | 5:00 a.m. to 5:00 p.m. | |
| Sat | 5:00 a.m. to 5:00 p.m. | |
| Sun | 5:00 a.m. to 5:00 p.m. |
I usually don’t mind this location but this man works in the mornings and he is completely rude. This morning (June 28th around 5:30 am) I made an online order for breakfast food and a medium coffee before I go into work. I got to the mic and he didn’t greet me, he said “what do you want.” And as I was speaking, he kept yelling “huh huh?” So I spoke louder for him to hear. He says nothing after that so I say “hello?” And he yells back saying “yeah yeah, come to the window”. His tone was rude so when I came up to the window, ... read more
I went through the drive-thru to order a dozen donuts and was told to pull forward. When I asked if I could choose the assortment, there was a second conversation happening at the same time, which made things confusing. Somehow, I ended up being charged for - and handed - two dozen donuts. After paying and realized she was handing me 2 dozen donuts, I mentioned that I had only ordered one dozen, but said it was fine. Even at the window, the woman seemed irritated - barely reaching out to hand me my card or the boxes of donut... read more
I was quite shocked by the attitude of the staff at the reception. I arrived 10 minutes after placing a pickup order, but the food was not prepared, and the way the staff treated me when I came to pick up the order made me not want to visit this location again.
The service and atmosphere were fine the mango refresher I got tasted weird and rather watery then any other time I’ve ever gotten it plus they added some whitish orange rectangular shaped “fruit” at the top and I’m not really sure what it is and I don’t want to find out. If I could give the donut I had a rating it was pretty good I’ll give it like a 4 but please do something about that drink I’m not sure if I’ve missed a change to the drink or it’s just you guys messing it up. Thank you.
Coffee was hot and fresh, good customer service everytime.
Frequently asked questions about Tim Hortons
How is Tim Hortons rated?
Tim Hortons has a 3.4 star rating with 713 reviews.
When is Tim Hortons open?
Tim Hortons is open now. It will close at 5:00 p.m.
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