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Tim Hortons

3.5

About this business

Location details

18314 Lessard Rd NW, Edmonton, AB T6M 2W8, Canada, Edmonton, AB, T6M 2W8, Canada

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.5770 reviews
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Xavier Koester's profile image
Xavier Koester 
6 months ago

The staff at this location are completely incompetent. I’ve ordered from here 5 times, every single time they have gotten confused. I order very basic menu items with no modifications, and every single time they have gotten my order wrong. They lack basic service skills. It is blatantly obvious there is something fundamentally wrong with their management or hiring process 

PRITHI PAL SINGH's profile image
PRITHI PAL SINGH 
6 months ago

Hi there, I am a Skip driver and this is the worst customer service store. I have ever seen first. They are confused with the order number one statement comes from Employee that the order was given to Uber Driver then suddenly second Employee comes and says hey, your order is still pending with us. Third employee comes and says I’m preparing your order and asking for the order number again and again, which is very frustrating. Their way of talking with customers and with Driver is really not appreciable. Will request to look... read more

SAM TARAD's profile image
SAM TARAD 
6 months ago
Brenda Murphy's profile image
Brenda Murphy 
6 months ago

This is the second time I have been to this location and the person preparing the food did a terrible job!! The last time I ordered a toasted bagel with butter and the cream cheese on the side…..the bagel was so greasy with butter I couldn’t squeeze it and it dripped the butter. This time I ordered a bagel toasted with butter and cream cheese on the side and she put an inch of cream cheese on the bagel. Not impressed with the quality or the people that do not take the time to read the order instructions. Will not be returnin... read more

Don Moody's profile image
Don Moody 
6 months ago

NEW REVIEW: I have the worst luck at this location. Tonight, in store, I ordered a hot chocolate. I was at the counter watching my beverage made when the staffer accidentally pulled a second cup which fell to roll around on the dirty floor, then, she picked it up and put it back on the stack. I threw up in my mouth a little. Keep the 3.00 and the hot chocolate I am not risking ingesting anything from this location ever again. OLD REVIEW: Ordering ANY breakfast WITHOUT MEAT, as listed on the menu, has become an exercise full ... read more

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.5 star rating with 770 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close tomorrow at 12:00 a.m. 

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