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TicketCity

3.5

About this business

TicketCity is a trusted ticket resale service who provides access to good tickets for top events. Randy Cohen founded TicketCity in 1990 with the goal to make it easier for people to get the tickets for their favorite events. Since then we have served over 1 million customers and sold over 4 million tickets. Our marketplace today has tickets for over 100,000 events, including top sports, concerts and theater. Our office is currently open for pickup with limited hours. Our call center is available daily from 8am to 8pm Centra... read more

Location details

5912 Balcones Dr #102, Ste 102, Austin, TX, 78731, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat8:00 a.m. to Midnight
Sun8:00 a.m. to Midnight
3.5134 reviews
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DJ L.'s profile image
11 years ago

I used to purchase tickets from other sites all the time. Once I was introduced to TicketCity, I wont go anywhere else. Their maps, prices, selection and overall experience is just.. better. LOVE Them! 

Mike F.'s profile image
12 years ago

Beware of these SCAMMERS - got to an event with the tickets from TicketCity and they wouldn't scan... The introduction of electronic tickets in circulation causes multiple people to get the same ticket, it becomes a race to the event and whoever gets there first gets in.... everyone else gets denied. HORRIBLE EXPERIENCE 

stephiemark's profile image
stephiemark 
14 years ago

Excellent Service!! – I sold tickets to Ticketcity. They made the process incredibly easy. I submitted my offer and got a response within an hour. My tickets were for an event the next day so I did have to overnight them to Austin. I was nervous the company would be a scam. However they issued me a check the same day they received the tickets and I reached my rep on his cell on his day off to confirm the sale. Couldn't be happier with the service I received. 

wordz579's profile image
wordz579 
14 years ago

Always Have What I Need – I've used TicketCity for a number of years for tickets for myself, and for gifts for others. TicketCity makes me look like the star when I come through with hard-to-find tickets for my friends and family! 

graya's profile image
15 years ago

Great ticket broker – I have been using Ticket City for over 6 years and have always been very impressed. I have bought everything from UT Football tickets, to NY Yankee tickets, to musicals, to obscure concerts. No matter what I have been looking for, they can find it. All of the sales people I have worked with have been upfront and honest about price and availability and do whatever it takes to make sure I am happy with my purchase. I highly, highly recommend Ticket City! 

jevansaustin's profile image
jevansaustin 
15 years ago

Awesome local company – I've been getting all of my tickets from Ticket City for over 10 years and LOVE this company. I can't tell you how many times I've ordered tickets at a certain price only to be upgraded to better seats for free! The staff bends over backwards to make sure I'm happy & they know everything about all the venues. Ask for Rick or Caroline!! 

abhplano's profile image
abhplano 
15 years ago

Best Ticket Site Out There – I've been a loyal customer of TicketCity for four years and just want to say that they are the best ticket site out there. I've used them to get tickets from the Masters, to MLB to Tom Petty and I've never been unsatisfied with the price or the service. They aren't going to kill you with ridiculous fees. and they give you better options that some other Hubs or Masters out there! 

cjgeoffroy's profile image
cjgeoffroy 
15 years ago

The only place to get tickets – My first experience with Ticket City was when I was in highschool back in 1991. UT was coming to the Erwin Center on their Achtung Baby tour and since I had missed their Joshua Tree tour I was determined to see them. Apparently eveyone else in Austin was determined to see them as well because it sold out immediately. That's when I found Randy Cohen and Ticket City. He was a one man shop at that time and he met me with tickets in hand and a fair price. I have dealt with Ticket City ever since t... read more

missrizk's profile image
missrizk 
15 years ago

BEWARE!!!Biggest Scammers Ever!!! – I bought my son football tickets as a Christmas present and paid for them from Ticketcity. Three days later, they email me saying that they could not give me the tickets because they were already sold!!! And when I bought tickets it said on the website that they had them on hand, ready to ship!!! How can someone be sure they are going to get tickets even if he pays for them??? 

Frequently asked questions about TicketCity

How is TicketCity rated?

TicketCity has a 3.5 star rating with 134 reviews. 

When is TicketCity open?

TicketCity is open now. It will close tomorrow at 12:00 a.m.  

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