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Burlington, Vermont's widest selection of Estate Jewelry, Watches and modern jewelry.
185 Bank St, Burlington, VT, 05401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:15 p.m. | |
Tue | 10:00 a.m. to 5:15 p.m. | |
Wed | 10:00 a.m. to 5:15 p.m. | |
Thu | 10:00 a.m. to 5:15 p.m. | |
Fri | 10:00 a.m. to 5:15 p.m. | |
Sat | 10:00 a.m. to 5:15 p.m. | |
Sun | Closed |
A very special THANK YOU to the awesome staff, especially Beth, for the kindness & understanding in assisting me in the difficult task of replacing my lost wedding ring. It has taken years to find a replacement and thanks to Tick Tock, there is a ring on my finger again and it is more amazing than I could have ever imagined! (and it is NEVER coming off!!!) ;) Thank you SO much. Sue Murnane
Business response:
Thank you for taking the time to write this. We hope you'll stop in whenever you're in town.
I bought a replacement watch band and what was sold to me was too short and barely fit. My fault that I didn't try it on before I left the store, but when I returned a week later (the next time I was in Burlington) I found them to be very unhelpful. It's true that I wore the watch for parts of that week, but the best they said they could do was to sell me a new, longer watch band at half price. I was very disappointed that they didn't own up to their clerk's mistake and offer to replace the watch band at no cost. I've been g... read more
Business response:
Steve--we are sorry to read your review concerning the leather band you purchased from us. As you yourself stated, you wore the band for a week, thus making it unsalable or returnable due to its condition. Had you not worn it, we would have been happy to exchange it. You also indicated that we did offer you a new larger strap at 1/2 price and that you could also keep the used one, since you had been wearing it. Tick Tock has been here for 70 years. We take pride in our customer service. We treat our customers fairly and woul... read more
Tick Tock made the most beautiful engagement ring for me! My fiance worked with Beth for quite a while, making sure it was exactly right. She made it a wonderful experience for him throughout the whole process and (I dare say) he even enjoyed it! We had been to so many jewelry shops in various states, and Tick Tock is- by far- the best! Beth worked with him to make sure that he gave me the perfect ring that was still in his budget. My ring is more than I ever could have hoped for! THANK YOU, THANK YOU, THANK YOU!!! We will d... read more
Your shop and staff are the best! I had been looking for an engagement ring for a while, never finding the " perfect" ring. We went to your store and found exactly what we were looking for. Cindy Dubois did an exceptional job of making sure every detail was taken care of. Thanks so much for making us so happy with a ring that will be a part of family forever.
A HUGE shout out to Tick Tock Jewelers for their generous donation to my Relay for Life team to benefit the American Cancer Society. Thank you so much. ~Pam Pinard
Excellent!
Tick Tock Jewelers has a 4.4 star rating with 186 reviews.
Tick Tock Jewelers is closed now. It will open at 10:00 a.m.
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