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Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
1019 S Cox St, Asheboro, NC, 27203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
******************************* and ***************** did an excellent job ushering me through the ReFi process. Needed to have comparison from other lenders like RocketMortgage and WellsFargo in order to get the rate and terms I wanted, but once provided, they stood by their word!
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Loan depot will be my go to mortgage for my next loan. Great experience from the very first call to closing. ******** and ***** are true professionals and I am glad I worked with them on this transaction.
Nice people, quick processing time. Had no problems. Everything went very smooth.
Working with Loan Depot was amazing! From start to finish, they were professional, friendly, very efficient and explained the whole process very well. I have had several mortgages with many different banks/companies and this by far was the easiest and fastest! They offer great rates and clearly outlined the total loan costs. I would highly recommend Loan Depot for anyone looking for a mortgage or to refinance.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Very unprofessional staff. Will not give you true information in the beginning. After running your credit report, they will show the actual facts. I have excellent credit report so not willing everyone to keep running my score. Two loan consultants - *********************************** and *******************- try not to deal with them.
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
To whom ever this will reach (I will also copy BBB) of my complaint In the month of December I have paid in the amount of $21,000 to pay off the note by end of year. However, when I tried to pay off the note I no longer had the option to make a payment online. I reached out to your "chat with us" which they informed me that I would have to request a payoff note, which will cost me to have your company generate a letter. Which is ridiculous I think you'd be glad that your customers are paying off their notes instead of being ... read more
FRAUDULENT! They phoned me, not the other way around. I explained that I had just closed on my mortgage, which was a 30 year fixed @ ****% with about $2,500 in closing costs. My loan officer said they will beat it substantially, so please soft-apply.After going through all the rigamarole, they offered ****% with about $10,000 closing costs. What a bargain! What a waste of time! What a lie! What a terrible company!
Great company to work with. Very profesional and friendly. I would recommend it to my friends and family
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
If I had a chance to do it all over, I would avoid Loan Depot. They reel you in with competency and great customer service. Once you are committed that all goes away.We cashed out on a refinance on our home that included paying off our unsecured debt. I did not realize that I was going to be sent individual checks made out to each credit account that I have to mail out. Now, granted we accumulated a lot of debt but to have to send 21 checks through the postal service is beyond ridiculous. As an older person even I find that ... read more
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
Thrive Mortgage is closed now. It will open tomorrow at 9:00 a.m.
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