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4 Thoroughbred Plaza, Winchester, KY, 40391, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
3 calls, 3 days, only to get me multiple chats with their AI. Is there anybody even in the office? Seems your closed n out of business. Moving on, just because granny used you for years doesn’t mean I’m playing these games. You obviously aren’t in the business to make a profit.
Look I'm not really the reviewing type, I think this speaks volume to their service. My HVAC crapped out and died right before this heat wave, and I thought I was screwed, but Thornberry Bros came through. They had techs out quickly, replaced my entire unit indoor and out faster than I was expecting, and even hauled off the old one like it was nothing. The team was super polite, clearly knew what they were doing, and worked fast without leaving a single bit of mess behind. My new system is running so well that I feel like I ... read more
Quick service, they fixed our leak, and came in UNDER estimate!
No call no show for an initial appointment. I was given a all day window with assurance they would call 30 minutes before they arrived. Had to reach out the following business day to find out they were not going to make any attempt to even check the systems out due to lack of employees. Unprofessional.
Easy to work with, great communication, everything done very fast! Will continue to use
Thornberry Bros Inc has a 4.2 star rating with 57 reviews.
Thornberry Bros Inc is closed now. It will open on Monday at 8:00 a.m.
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