This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Thompson Mazda Parts
- Auto Parts & Supplies
- Dundalk, MD
About this business
At Thompson Mazda, we want to give our Baltimore customers the ultimate experience, whether it is showcasing the latest Mazda lineup, or providing above and beyond customer service. Our sales team is here to help you find a new or used vehicle that matches your style and comfort, as well as the reassurance knowing it will last that extra mile with the help from our parts and service experts. To learn more, simply visit us in person, we look forward to meeting you.
Location details
900 Merritt Blvd, Dundalk, MD, 21222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Recommendedhighly recommended a friend of mine bought a Mazda from Thompson the process was straightforward and very smooth. they have a customer for life
Business response:
Thank you for taking the time to recommend Thompson Mazda! It is our goal to provide every customer with a seamless & enjoyable sales experience and I am glad that came through to you. We hope that we get an opportunity to work with you sometime down the road!
Recently purchased a new vehicle in and out in about 2 hours. Friendly and helpful staff.
I was in the market for a used Camry and your salesperson, Ben Kuper, lost me as a customer before I even made it in to your dealership by basically calling me a liar and being condensing. It absolutely was raining and I did not notice the sales information on your website (granted, i wasn't looking for it) No thanks. update: a very nice gentleman called and apologized.
The service department has given my wife and myself the run around on our Mazda. When you call to get an explanation no one will answer their phone and will never call you back if you leave a message. I would not recommend Thompson Mazda to anyone. No decent service after the sale.
They really do work with you to get where you need to be. They had the best customer service and salesman out of 9 different dealerships I have been to wile shopping. The salesman Shawn was absolutely amazing and I would definitely go back when I need a car. Also they promos bow on the front and over delivered. It was a great experience overall! If you go ask for SHAWN!
Did not appreciate coming in for a recall replacement, being told they pulled those parts weeks before and don’t have them at the moment, coming back in for recall replacement and window fix only to be told they forgot to look at my window before I came to pick it up. They weren’t supposed to just be looking though, they were supposed to be actually fixing it. Apparently no one ordered the part when I called to make the appointment 2 weeks prior, and now they want me to come back a third time. No thanks.
Frequently asked questions about Thompson Mazda Parts
How is Thompson Mazda Parts rated?
Thompson Mazda Parts has a 4 star rating with 66 reviews.
When is Thompson Mazda Parts open?
Thompson Mazda Parts is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com