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Thomas Acura
- Car Dealers
- Covina, CA
About this business
Location details
580 S Citrus Ave, Covina, CA, 91723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Due to unforeseen circumstances, I did not purchase this vehicle. However the Gary Force Acura team was amazing! They have great customer service, communication, and it was a wonderful experience! If you’re in the market for a vehicle, go to these guys!
It was a great experience talke and text I Just wasn't quit ready two come visit I Live in los angeles and never had the Time but I'll reach out when I'm ready.
Dealer called and set up an appointment to see the car, we got there and they didn't have the car. Asked to call when the car arrived a few days later, didn't hear back and bought a car from another dealer
I have absolutely nothing negative to say about my experience here. I very rarely write reviews but my experience was so far above the bar I had to. I worked with Ed who was very knowledgeable about the car and any question he couldn't answer he made sure to find someone who could. He even checked in with me a few days after picking up the car to ensure everything went good and if I had any other questions to reach out anytime. I also worked with Kim for the financing side of things. Easily the best financing manager I have ... read more
Business response:
Hello Jacob. Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ed and Kim went above and beyond to make your car-buying process exceptional from start to finish. It’s wonderful to know Ed’s product knowledge and follow-up made you feel supported even after the sale, and that Kim made financing clear, stress-free, and tailored to your needs. Your kind words and recommendation mean a lot to us, and we’re honored to have earned your trust. Enjoy your new vehicle, and welcome to the Sunn... read more
Excellent and professional service!
Review for Acura of Peabody I recently purchased a vehicle from Acura of Peabody, and I must say that my experience was nothing short of exceptional, largely thanks to my sales advisor, Cris Cordova. As an out-of-state buyer, I had my fair share of anxieties about purchasing a Land Rover from a Acura dealer that I hadn’t seen in person, but Cris put all my worries to rest with his outstanding professionalism and genuine care for my needs. I wholeheartedly recommend reaching out to Cris Cordova at Acura of Peabody for anyon... read more
The process to get my Acura TLX dragged on for over three months – total frustration. After paying the down payment, I waited on them receiving the title which they said would take 2-3 weeks. Despite 10 calls, 5 emails, and 3 texts, they only responded after my Google review. Two months into waiting for my car, I asked for a price cut to offset the hassle, I was ignored for weeks, then they refused, claiming they were losing money. Weird guilt trip while I'm without a car! When the title finally arrived, they got the pape... read more
Business response:
First of all, I would like to sincerely apologize for your experience. We personally spoke with you through email and over the phone many times, updating you on every detail I received regarding the title. Unfortunately, title processing is a registry issue and cannot be expedited beyond the standard timeline. I also offered to refund your payment when it became clear that the process would take longer than expected. We take pride in assisting our customers, and if you had experienced any issues with the car, I would have ma... read more
Very professional and very helpful.They explained everything so understandably. Making this deal a great experience. Between Todd and JB. We walked away very happy and satisfied! We love our vehicle and it’s a pleasure driving this vehicle!
Terrific customer experience from start to finish.
Frequently asked questions about Thomas Acura
How is Thomas Acura rated?
Thomas Acura has a 4.9 star rating with 2,107 reviews.
When is Thomas Acura open?
Thomas Acura is open now. It will close at 8:00 p.m.
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