The Wyndham Hotel Philadelphia - Mount Laurel

Richard Crooks 

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4 years ago

BYOCM, bring your own cleaning materials? The carpets are ridiculous the ice machine had black mold and empty wine bottles in it, the communal microwave look like a tomato was exploded in it 

Yasmin Pica 

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5 years ago

Me and my family felt safe 

Cindy Murray Pinyard 

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5 years ago

BUGS!!!! On and in the toilet ! Opened up the bed and found more!! At first we thought they were ants but I do t think so after looking at the photos up close!! Called front desk - employee didn’t offer to bring a key up or check out the problem. Went to desk and 2 employees were just hanging out there. No “Sorry” or anything. Gave us the key for another room. Room was old and dirty - see photos. Reported the Problem at front desk in the morning - they offered a free breakfast - we refused! The bugs were bad enough in the ro... read more

Aprilis Middleton 

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5 years ago

Very disappointed ! The carpets where filthy and curtains where so dirty. The tub was gross. Dust everywhere. I am here for work and asked for a late check do to that I got backed up with work and they said NO. Mind I have two kids one two years old . The best part is the staircase off the fifth floor no wall just tape and a piece of cardboard looking sheet blocking the hole to the outside while the wind blowing the board . Absolute negligence!! A child going the stairs gets curious that is all it takes. A complete sheer dro... read more

Kayla Santiago 

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5 years ago

Bed bugs!!!!! Do not stay here ! 

Lois Marie 

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5 years ago

very outdated and dirty, although manager was attentive. kids running through hallways banging on doors and holding up the elevators... bad parenting on their part, but not rectified. 

Snehal Desai 

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5 years ago

Strongly recommend people do not stay at this hotel, after our recent visit for a family wedding had several notable problems. When I first checked in, we were put on the ground floor, but I noticed most of the family was on the 8th or 9th floor, so I asked to be moved up there. They said there were no rooms available. But while I was up on the 8th floor, I noticed a room that was wide open and it appeared no one was in the room. So I asked the front desk whether I could just...Continue Reading 

Joshua Lieter 

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5 years ago

This hotel has abysmal service. We checked into the BRIDAL SUITE and it was left uncleaned with leafy chunks in a sink and brown rings in the opposing toilet. there was water damage and brown gross spots in other hotel rooms i saw as well. On top of all of this, the customer service for getting rooms booked for our wedding was not great. Our hotel code failed to work and nobody bothered contacting us about this at all. The person we were coordinating with stopped working with the Wyndham Philidelphia - Mount Laurel and we ne... read more

Precious McFadden 

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6 years ago

HELL NO. THIS HOTEL IS AN OLD DILAPIDATED HOTEL. MOST OF THE FRONT DESK STAFF LACKS CUSTOMER SERVICE. MY STAY LASTED FROM FRIDAY TO MONDAY AND IN THE PROCESS I HAD MY ROOM CHANGED THREE TIMES DUE TO THE TOILET NOT WORKING PROPERLY AND UNCLEAN BED LINEN WHICH WAS SUPPOSEDLY CHANGED HOURS EARLIER. AND ON TOP OF THAT THEY CHARGED ME INCORRECTLY. IVE BEEN ATTEMPTING TO SPEAK TO THE GENERAL MANAGER IBRAHIM FIROZBAHARY HOWEVER, HE FAILS TO RETURN ANY CALLS. I DO NOT RECOMMEMD STAYING AT THIS FACILITY.